Hurley - Reviews and experiences

I ordered four things online, and it took two weeks to get to me because of a shipping problem. When it finally got sent out, it was sent back to the store because they were missing some paperwork. I got in touch with customer service, and they only gave me a refund - they couldn't send out the items again. I wouldn't recommend this store if you want your orders on time and with no issues with delivery.

That customer service is absolutely ridiculous! I ordered my shorts 10 days ago and still haven't gotten them. They said they were delayed, but really, 10 days is just too long. Do yourself a favor and buy from a different place, like eBay.

I got a gift for my friend from this shop and it never came! I checked the tracking and it took forever to even arrive in the UK. Then, the delivery company couldn't even find it and sent it back to the store. I tried to contact the store so many times but they just ignored me. Now my friend didn't get their gift and I wasted my money. So mad!!!

I bought a t-shirt from this store not too long ago, and it was a total disaster. I never got the shirt even though they said it was shipped. When I contacted customer service, they were no help at all. They basically just brushed me off and said they couldn't do anything about it. This was the first and last time I'll be shopping at this store because I've never had such a horrible online shopping experience. Just a heads up, be careful before buying anything from this retailer.

I'm so upset about the terrible service I got from this online store. I ordered something more than a month ago and still haven't got it. They never bothered to update me about what's going on. It's so not cool. And to make things worse, I saw they slashed the prices on the stuff I bought, but they won't give me back the extra money. How do they think I'm going to keep shopping with them if they keep doing this? It's annoying that they don't even have any Google reviews. Makes me wonder if those good comments on their site are even real.