Higher DOSE - Reviews and experiences

I recently ordered a big bundle from this company and I have to say, I was super disappointed with the whole process. So basically, after I made my purchase, I never got a confirmation email for my order. I felt a bit worried that maybe my order didn't go through. Instead, I got two emails all about their products and the founder, which, don't get me wrong, were interesting, but not what I was looking for. When I checked my credit card statement, I saw that they had charged me, which just made things even more confusing. About a week later, I decided to reach out to the company to ask about my order and I requested either they deliver it within the next week or cancel it because I was gonna be away for 10 days. Sadly, they didn't cancel my order and I got an email saying it was on its way, scheduled to arrive while I was away. Thankfully, after going back and forth a bit, they managed to send it back to the warehouse. But somehow, two parts of the order still got shipped, even though I asked for it to be cancelled. Their communication was kinda all over the place, with no phone number or email to contact, just a customer service chat. I can't really comment on the quality of the product since I never got it, but just going through the ordering process was terrible and I'm not impressed. I'm just glad I was able to cancel my order and avoid any more issues. If this is how they deal with orders, I can only imagine how bad it would be if there was a problem with the product. I feel sorry for anyone else who's thinking of ordering from them.