HBX - Reviews and experiences
Oct 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (21)
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Totes awful customer service
Totes awful customer service
ServiceOh man, this place is terrible! They have time to respond to negative reviews and share stuff on Instagram, but can't bother to reply to my emails about returning items. I've reached out multiple times, but still nothing. What's going on with that, eh?
Exceptional customer care
Exceptional customer care
ServiceI've been shopping with this online store for a while now and I really appreciate their amazing customer service. Whenever I have a question or need help with my orders, their team is always there to lend a hand. Rachel has been especially great at helping me with my purchases and giving me personalized recommendations. Her commitment and professionalism really make this store stand out from the rest.
Fast and efficient customer service
Fast and efficient customer service
ServiceMy experience with customer service was awesome from beginning to end. I accidentally typed in the wrong address when ordering, but the live chat team, especially Stephanie, helped me right away and did a great job. I was so impressed by how fast they responded and how helpful they were in fixing my mistake. Plus, my order came quickly, just a day after it was shipped, and the packaging was top-notch. I'm super happy with how things turned out and can't wait to rock my new hoodie.
About HBX
As of my last update in September 2023, HBX is known as the e-commerce platform of Hypebeast Ltd., a company renowned for its influence in the fashion, culture, and lifestyle sectors. Originally founded by Kevin Ma in 2005 as a dedicated blog for sneaker enthusiasts, Hypebeast rapidly expanded its scope to cover various aspects of contemporary lifestyle, from fashion to the arts. HBX was launched as Hypebeast's retail arm to provide a curated selection of over 200 brands, including apparel, footwear, accessories, prints, and tech goods. The platform is distinguished by its commitment to offering products that embody the pinnacle of style, craftsmanship, and innovation. HBX has garnered a reputation for not only hosting well-established brands but also for being a launching pad for emerging designers and labels, presenting a wide range of high-quality, avant-garde fashion and lifestyle products to a global audience.
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Categories HBX
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Last update: November 29, 2024
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