HBX

HBX - Reviews and experiences

Average rating
6.8 /10
Based on 21 reviews
Oct 2023-May 2024
Star distribution
52x
46x
35x
25x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Swift delivery and helpful customer service

Delivery

Oh man, the delivery was crazy fast! I ordered and bam, my package was already on my doorstep. And let me tell you, the customer service was top-notch. They helped me out without any problems. I'm thrilled with how everything went down.

Perfect condition, delayed shipping

Delivery

I recently ordered from this online store and I was really pleased with how my order came in perfect condition even though it took a little longer to arrive. I know things are crazy with the pandemic, so I’m grateful for the extra care taken to make sure my stuff got here safe and sound. Plus, the $9 shipping for international orders is a steal, and sometimes you can get your stuff in just 48-72 hours. Overall, I’d totally suggest this online store to anyone who wants high-end fashion at affordable prices.

Fastest shipping ever

Delivery

The shipping was really fast, eh? Way quicker than any other company I've ordered from, except for Amazon's same day delivery, of course. I ordered from the Philippines and was blown away that the shipping included all customs and duties. I placed my order on March 27th around noon and got it on March 28th at about 8PM. The delivery speed was seriously impressive, and I was so happy to see that everything arrived in perfect shape. I definitely won't hesitate to order from here again in the future.

Lost order, unhelpful service

Delivery

I ordered some stuff from this store and now my order is nowhere to be found. I tried to get in touch with customer service for help, but they're not getting back to me. It's been days since I heard anything from them. It's been a terrible experience, they don't seem to care about keeping the customers happy or finding a solution. I feel really disrespected and like I've been ripped off. I'm never shopping here again.

Gift purchase for brother

Delivery

So, I bought a pair of pants as a gift for my brother not long ago. I thought I was getting a good deal, but I should have listened to the bad reviews about the online store. The shipping was a total mess. FedEx kept trying to deliver the package without letting me know, and when it finally got dropped off, it went to the wrong person. Customer service wasn't much help at all - they just kept sending me back to FedEx with no solution. Just wanted to give a heads up to anyone thinking of buying from this online shop - be careful!

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About HBX

As of my last update in September 2023, HBX is known as the e-commerce platform of Hypebeast Ltd., a company renowned for its influence in the fashion, culture, and lifestyle sectors. Originally founded by Kevin Ma in 2005 as a dedicated blog for sneaker enthusiasts, Hypebeast rapidly expanded its scope to cover various aspects of contemporary lifestyle, from fashion to the arts. HBX was launched as Hypebeast's retail arm to provide a curated selection of over 200 brands, including apparel, footwear, accessories, prints, and tech goods. The platform is distinguished by its commitment to offering products that embody the pinnacle of style, craftsmanship, and innovation. HBX has garnered a reputation for not only hosting well-established brands but also for being a launching pad for emerging designers and labels, presenting a wide range of high-quality, avant-garde fashion and lifestyle products to a global audience.

Contact Information

🌐 hbx.com

Last update: November 29, 2024

Website (Partner link)

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