Hairstory - Reviews and experiences
Dec 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (22)
Loading reviews...
2-in-1 hair product purchase
2-in-1 hair product purchase
Communication
The 2-in-1 hair product is alright, but my hair ends up feeling dry so I still need to use a conditioner on top of it. It doesn't really work as a 2-in-1 like they claim. Plus, for the price they're asking, I was hoping for better results and I'm kind of disappointed. Maybe I should try a different type to see what works better for my hair.
But my biggest issue is with their customer service. I've tried contacting them a bunch of times about a missing delivery, but I haven't heard back at all. Not even a simple acknowledgement of my concern. That lack of communication is not cool, especially when you consider how much the product costs. In the end, the product is fine, but their customer service is seriously lacking.
About Hairstory
Hairstory is a company that specializes in innovative hair care products, notably known for their cleansing conditioner, New Wash. They focus on promoting a healthier approach to hair care by reducing dependency on traditional shampoos that may strip hair of its natural oils. The company emphasizes sustainable practices, including eco-friendly packaging and a commitment to ingredients that are gentle for both hair and the environment. Founded by Michael Gordon, the former founder of Bumble and bumble, Hairstory aims to revolutionize the way people think about and care for their hair since its inception in the 2010s.
Contact Information
Categories Hairstory
Related companies
Last update: November 29, 2024
Website
Comments
Be the first with a response!