GoPro - Reviews and experiences

I ordered a GoPro camera and some gear online recently, eh, and let me tell you, it was a complete disaster. I got a confirmation email for my order, but when I tried to track my package, the order number and email didn't match up. Plus, I didn't get any tracking info for the gear that was supposed to arrive today. And then, to top it all off, even though I signed up for a premium subscription at a discount for the year, they charged me again at a higher rate. When I checked my account, there was no record of any purchases. I have proof of the email showing the correct subscription rate, but they're still charging me wrong. I'm beyond frustrated - I dropped almost $700 and have nothing to show for it.

Even though I read some not-so-great reviews, I actually had a really good time ordering a boom mount straight from the website. It was the only spot that had one up for grabs, so I thought, why not? I went with the regular shipping option and the boom mount showed up right on time. They even kept me in the loop with a bunch of tracking emails from both the company and the courier. Plus, I got a nice little 10% off thanks to a promo code that popped up during checkout. All in all, I'm happy with my purchase and the service I got.