GoPro - Reviews and experiences

My recent camera purchase turned out to be a big letdown. I ordered the camera last week and then heard nothing from the company. When I finally contacted customer support, they told me my order was sent to the fulfilment centre, but today I got an email saying it was cancelled because they couldn't deliver to my place. The lack of communication and failure to deliver my order is just not cool. Now, I'm stuck waiting for a refund for the cancelled order. After checking online, it seems others have had similar issues with this company's products and customer service. I wouldn't recommend buying anything from their website - better to look elsewhere for camera gear. I was really looking forward to using that camera, but now it's just a useless paperweight. So frustrating.

As a customer at GoPro, I recently bought an action camera for my upcoming vacation. I decided to go with express delivery, thinking it would come on time, but then I got an email from the courier saying my package was delayed because a flight was missed. It was a big letdown since I really needed the camera for my trip. I tried reaching out to the company for help, but their customer service wasn't very helpful and lacked support. I was frustrated and felt inconvenienced by the whole thing. Next time, I'll think about getting my stuff from somewhere else like Curry's, where I can just pick it up myself with no delivery hassle.