Foreo

Foreo - Reviews and experiences

Average rating
9.4 /10
Based on 30 reviews
Oct 2023-May 2024
Star distribution
510x
420x
30
20
10

Review transparency

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Reviews (30)

Amazing Customer Service

Service

Mia was great! She answered all my questions and was really nice about it. She knew everything about the product and made me feel really good about buying it. I'm really happy with the service she provided.

Warranty claim assistance

Service

I contacted them about the warranty for a product and Marija got back to me right away with some really good solutions. Even though I took a while to follow up, she was really patient and helped me out even after a month had gone by. The customer service was way better than I expected and I'll definitely be coming back as a customer.

Facial cleansing device

Service

Customer service was absolutely amazing, eh? The service rep was so attentive and helpful. She really went the extra mile to make sure all my concerns were addressed, and even passed on my suggestions to the product team. I was seriously impressed with how much care and attention I received. It's so nice to see a company that really values their customers. Keep up the great work, eh!

Customer service experience

Service

I just wanted to share that I had a really good experience with a customer service rep recently. They were super helpful and gave me clear and concise answers. They also gave me great instructions on what to do next. I was really happy with how they helped me out - definitely made my whole customer service experience better.

Facial cleansing device

Service

The customer service team at this company is absolutely amazing. I was really impressed with how knowledgeable and efficient they were when I reached out to them. From the first chat with their support team to the super quick help I got from the agent who fixed my registration problem, I felt like I was well taken care of. The service I got was top-notch, and I can't thank them enough for their exceptional support.

Luna Smart Play 2 purchase

Service

I just got the Luna Smart Play 2 and had a problem with the battery right out of the box. Even though it wasn't covered by the warranty, I contacted customer service for help. Olivia got back to me quickly and was super helpful, asking for photos and my receipt to figure out a fix. She was really attentive and made everything easy. I'm really impressed with how well Olivia and the company took care of me.

Moisturizing face mask

Service

The customer service at this company is amazing. They are so helpful and quick to respond to any questions or issues. I was really impressed by how they took care of my concerns and made sure I was happy. It's obvious they really care about making customers happy.

Luna 3 troubleshooting assistance

Service

I recently had some problems with my Luna 3 device and decided to contact customer service for help. Marija was amazing! She was really nice and helpful, giving me clear and easy instructions on how to submit claims. Plus, she replied to my emails super fast, even faster than I expected for email customer service.

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About Foreo

Foreo is a Swedish multinational beauty and wellness company established in 2013. It specializes in producing and marketing a variety of skin care devices, including facial cleansing brushes, eye massagers, toothbrushes, and other beauty-related technologies. The company is known for its innovative approach to skincare, utilizing Silicon in most of its products for their hygienic qualities. Foreo's products have gained substantial popularity worldwide for their effectiveness, design, and ease of use, embodying a commitment to revolutionizing personal care through technology.

Contact Information

Birger Jarlsgatan 22

11434 Stockholm

Sweden

📧 https://www.foreo.com/support/contact

🌐 www.foreo.com

Last update: November 29, 2024

Website (Partner link)

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