FC-Mot - Reviews and experiences

Halfway through a shift I found a torn glove; support (Daniel) sorted it, delivery arrived on time, relieved.

Mid lunch I saw them on a friend's IG; delivery was fast, support (Jess) helpful and answered my questions quickly.

Daniel sorted me a replacement helmet fast, delivery was quick — minor scuff but otherwise great service, thanks

Was hesitant they'd replace a lost jacket accessory and ship it overseas — I wear my leather jacket daily to work. They sent a free replacement, grateful.

Overall satisfied — they fixed the vent issue quickly but it wasn't flawless. The vent fell off my helmet visor, I contacted them, they sent a spare part fast. First use went well, fit's okay.

I was on the fence about buying this helmet — worried it'd be bulky or the visor would fog on my daily bike commute. Those doubts faded. Daniel fixed an issue fast, great chat, I'm using it every day.

Mid-ride this morning my helmet clip snapped — not ideal. The replacement part Daniel arranged slid in like it belonged there; fit felt solid, no wobble, and the visor opens smooth now. Guy answered quick, way better than that other shop who ghosted me. Glad it's back to normal, a bit relieved and quietly impressed.

Standing by my bike I was wondering if this order would be another hassle. I’d just opened the jacket and the zipper stuck — annoying, right? I reached out and Daniel Kaiser at FC‑MOTO replied fairly quickly, not just a canned message. He walked me through a couple of fixes, then arranged a replacement part when those didn’t work. The moment I knew I was actually happy was when he followed up two days later to check the fit and that the zipper stayed put. I wasn’t thrilled about the initial snag, but his follow-through and the small discount he offered made it worth recommending to my biker buddies.

I was fiddling with the intercom on my brand-new helmet the day after it arrived — classic rookie move — and managed to scuff the cheekpiece. Annoying, of course, especially with a fresh helmet. First impression of FC Moto when ordering was smooth; shipping was quick and the site was easy enough. But the real moment I felt like, yep, these folks care, was when I emailed about spare cheekpieces and got a reply almost immediately saying they’d send a replacement, no drama, no long forms. That relief (and a tiny bit of gratitude) stuck with me through my first ride wearing the fixed helmet. Would definitely buy from them again.

I recently bought an Elron mesh jacket from this company and, darn it, the back protector was damaged when it arrived. I reached out to their customer service team about it, and they quickly sent me a new one without any trouble. I was really happy with how fast and efficient they were, and I appreciate their focus on making sure customers are happy. I'll definitely be shopping with them again in the future.

I gotta say, I was blown away by the top-notch customer service from this company, especially when I had to return a product. They really know how to treat their customers right. From now on, I'm sticking with this company for all my motorcycle accessory needs and will definitely recommend them to anyone I know.

I just bought some boots, a riding jacket, and a couple pairs of gloves and honestly, I'm pretty impressed. The size guide was bang on and everything fit like a glove. Plus, delivery was super quick - it even showed up earlier than I thought it would. But what really blew me away was the awesome customer service. The responses were quick, and the staff really went the extra mile to make sure I was happy with my purchase. Keep it up, you guys are doing an amazing job!

I just ordered a Covert FX helmet from this store. But when the package came, it was missing the dark smoke visor that was supposed to be in there. At first I was pretty annoyed, but I reached out to customer service and they fixed it right up. They sent the missing visor right away and it got to me in just a few days. The helmet itself was in great shape and fit me perfectly. All in all, even though there was a little hiccup at first, I'm happy with both the product and the service I got.