FC-Mot

FC-Mot reviews

23 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
87%
Would buy here again
Ordering
9.2
Service
9.0
Pricing
8.6
Delivery
9.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Quick fix, a bit clumsy on paper

9.6

"I had the helmet on the kitchen bench and the Cardo just refused to wake. I’d first spotted Chromeburner on a MotoGP forum and a mate had tipped me..."

By: brando Read on →
Critical

Mixed bag — not ready if you need it quick

5.0

"I wouldn’t count on fast delivery here, though the site itself had some nice bits. I ordered about €500 worth of clothes for my daily work wardrobe..."

By: N. Morar Read on →
Most Voted

Product confidence and communication

9.5

"I recently bought something from FC-Mot and gotta admit, I was a bit worried about how it would all go down, seeing as I was ordering from so far a..."

By: Agnes Read on →

Reviews (23)

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Quick fix, a bit clumsy on paper

B
brando

11 reviews

9.6
Overall Rating
Would buy here again
Yes

I had the helmet on the kitchen bench and the Cardo just refused to wake. I’d first spotted Chromeburner on a MotoGP forum and a mate had tipped me about them, so I shot an email explaining the battery wouldn’t hold charge. Daniel Kaiser answered quickly. Short, clear, fixed in one message — they said they’d send a replacement. I asked nicely if it could arrive in about two weeks since I was heading down to Phillip Island for the MotoGP. To my surprise it landed at the door in five days, sent all the way from Germany to Australia, which felt a bit unreal. The headset worked perfectly and made the whole 5500 kilometres easier. If I’m honest, their paperwork and tracking were thin, and I had to ask a couple of questions, but that didn’t matter much. Polite, efficient service — I’ll use Chromeburner again.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Mixed bag — not ready if you need it quick

N
N. Morar

2 reviews

5.0
Overall Rating
Would buy here again
No

I wouldn’t count on fast delivery here, though the site itself had some nice bits. I ordered about €500 worth of clothes for my daily work wardrobe — stuff I wear commuting and to meetings — and I needed it within a couple of weeks. Everything showed “in stock” with 2–3 business days shipping, so I assumed no sweat. That turned out to be wrong. After nine days with no update I opened a support ticket and got an automated reply saying none of the four items were actually available and they’d be restocked on the 18th. I tried to get a partial shipment (would’ve been fine) but replies to that email didn’t work, so I opened another ticket. By the 21st, still radio silence except for the same canned message, even though the restock date had already passed. Phone line was dead the whole time. So, communication was the big letdown — felt like talking to a bot on repeat. What surprised me in a good way: the photos and sizing info on the site were actually helpful and clear, and prices weren’t terrible, so if they fixed inventory accuracy and gave a real human channel it could be decent. For now, though, I’d only order if you’re patient and don’t need the items soon.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

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Motorcycle gloves purchase

A
amalia

12 reviews

8.5
Overall Rating
Would buy here again
Yes

The motorcycle gloves I ordered came pretty quickly, just 4 days after I placed the order. But man, was I ever taken aback by the crazy high taxes and duty charges when they arrived in my country! Even with that unexpected cost, the gloves are top notch quality, so I'm happy about that. Thanks for coming through and delivering the item on time like you said you would. Much appreciated!

Detailed Ratings

Order
10.0
Service
8.0
Price
6.0
Delivery
10.0

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Motorcycle gear purchase

R
R. Erdman

3 reviews

7.5
Overall Rating
Would buy here again
Yes

As a loyal customer, I was pretty bummed about having UPS handle my delivery instead of DHL. DHL has always been my go-to for deliveries because they're super reliable. It would mean a lot to me if they could start offering their services for international deliveries to India in the future. Even with this hiccup, the motorcycle gear I bought was top-notch, just what I was looking for.

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
6.0

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Recent Gaerne SG22 boots purchase

N
nathan

7 reviews

10.0
Overall Rating
Would buy here again
Yes

I recently got myself some awesome boots and let me tell you, they are totally worth it! I was told they would be sent out on a specific day, but they actually came earlier than I thought. The quality is even better than I expected, and the customer service was amazing. They kept me updated throughout the whole process and the staff were so nice and helpful. Overall, it was a great shopping experience that I would definitely suggest to others.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Bought a motorcycle jacket

J
Jakob Bernhard

1 reviews

7.0
Overall Rating
Would buy here again
Yes

I got this really awesome motorcycle jacket from that store and I was super pumped to rock it, but it's already been a whole week and still no sign of it. Ugh!

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
4.0

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Elron mesh jacket purchase

R
Ruecker

16 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently bought an Elron mesh jacket from this company and, darn it, the back protector was damaged when it arrived. I reached out to their customer service team about it, and they quickly sent me a new one without any trouble. I was really happy with how fast and efficient they were, and I appreciate their focus on making sure customers are happy. I'll definitely be shopping with them again in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Motorcycle gear purchase

A
Albina

13 reviews

8.5
Overall Rating
Would buy here again
Yes

Nice work! Some reviews aren't so hot, but I managed to save some cash even with import fees. Everything fits pretty good, although the helmet is a bit snug right now but should loosen up with wear. The boots are a bit stiff at first, but they'll get more comfortable after a few weeks. The goggles go perfectly with the helmet, and the summer gloves are fantastic. I'll definitely be coming back to shop here!

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Recent purchases

H
Harris

14 reviews

10.0
Overall Rating
Would buy here again
Yes

I just bought a bunch of stuff from this online store and I gotta say, I'm super happy with how everything went. The website was easy to use, ordering was a breeze, and they had a ton of stuff to choose from. I found exactly what I needed at prices that were really good - I actually saved a bunch of money compared to buying the same stuff at a store near me. And when my stuff arrived, it was even better than I expected. No complaints at all, everything was top-notch.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Motorcycle accessories

S
Sasha

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta say, I was blown away by the top-notch customer service from this company, especially when I had to return a product. They really know how to treat their customers right. From now on, I'm sticking with this company for all my motorcycle accessory needs and will definitely recommend them to anyone I know.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Motorcycle helmet purchase

J
Judd

6 reviews

10.0
Overall Rating
Would buy here again
Yes

I just bought a motorcycle helmet from this online store and I have to tell you, I was pleasantly surprised. The helmet came in perfect shape, the right size just like I wanted - despite what some of the bad reviews had said. The packaging was amazing and the delivery was quick. It only took 5 days to come all the way from Germany to Cyprus, and then another 3 days from the local post to my place. All in all, I'm super impressed with the service and I would definitely suggest this website for buying motorcycle gear.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Alpine star boots for work

S
shana

5 reviews

10.0
Overall Rating
Would buy here again
Yes

Hey there from the West of Ireland! I've been a regular customer at FC-Mot since 2018 and I gotta say, I've been really happy with my experience. The prices are awesome, the stuff is top quality, and I really like how easy it is to return things if I need to. The pictures and sizing guide are spot-on, but what really rocks is the no-fuss returns when you're not sure about sizes. Their quick replies online are impressive and I'm definitely excited to keep ordering from them in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Best prices found

D
Dewitt

7 reviews

10.0
Overall Rating
Would buy here again
Yes

I wasn't sure about ordering from a German site, but I found the helmets I wanted at a much better price. I was a bit worried about extra taxes, but there weren't any, and my delivery came really quickly and without any issues. I would definitely recommend this site for motorcycle gear at prices you can't beat.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Daytona Waterproof Motorcycle Boots

L
L. Schimmel

2 reviews

10.0
Overall Rating
Would buy here again
Yes

I just bought my husband a new pair of waterproof motorcycle boots. They're Daytona boots and lemme tell ya, they're comfy, stylish, and actually keep his feet dry! The service from the company was top-notch, and the boots got here right on time. My husband is thrilled with them!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Boots, riding jacket, and gloves

G
Gulgowski

22 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought some boots, a riding jacket, and a couple pairs of gloves and honestly, I'm pretty impressed. The size guide was bang on and everything fit like a glove. Plus, delivery was super quick - it even showed up earlier than I thought it would. But what really blew me away was the awesome customer service. The responses were quick, and the staff really went the extra mile to make sure I was happy with my purchase. Keep it up, you guys are doing an amazing job!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Covert FX helmet ordered

J
jewel

5 reviews

9.0
Overall Rating
Would buy here again
Yes

I just ordered a Covert FX helmet from this store. But when the package came, it was missing the dark smoke visor that was supposed to be in there. At first I was pretty annoyed, but I reached out to customer service and they fixed it right up. They sent the missing visor right away and it got to me in just a few days. The helmet itself was in great shape and fit me perfectly. All in all, even though there was a little hiccup at first, I'm happy with both the product and the service I got.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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Product confidence and communication

A
Agnes

8 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently bought something from FC-Mot and gotta admit, I was a bit worried about how it would all go down, seeing as I was ordering from so far away. But man, they really impressed me with how well they kept me in the loop about my order's journey. FC-Mot turned out to be super reliable and easy to work with. They followed through on everything they said they would, and I ended up getting exactly what I wanted. It made me pretty darn happy, to be honest. Actually, I was so pleased that I went ahead and bought something else from them too.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Overseas order experience

E
esther

9 reviews

10.0
Overall Rating
Would buy here again
Yes

I found this company online and I gotta say, I was super happy with what I bought from them. Ordering was a breeze and they kept me in the loop about any shipping delays with clear explanations. The website was so easy to use, making it simple to browse through all the options. The descriptions were detailed and really helped me make my choices. When my stuff showed up, it fit like a glove and looked good too. All in all, it was a great shopping experience and I'd definitely tell others to check them out.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Berik suit purchased

I
Ida

11 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a motorcycle suit from this store and ran into some problems with it. But when I contacted customer service and explained the issue, they were really quick to reply and gave me a full refund the next day. They not only handled the situation really well, but they also let me keep the suit. I was really impressed by how professional they were and would definitely shop here again in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Boots too small

C
candelario

4 reviews

6.0
Overall Rating
Would buy here again
No

I live in New Zealand and I ordered some boots from FC-Moto. Unfortunately, they were too small even though I made sure to check the sizing charts and do all the measurements. When I tried to send them back, the shipping fees were way too expensive! I reached out to FC-Moto for help, but they weren't very helpful at all. In the end, I had to use a different carrier, which ended up costing me a lot of money. They really need to improve their return process.

On the positive side, the product arrived in excellent condition and was of good quality. I ended up deciding to order another pair of boots, so let's just hope they fit this time!

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
8.0

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About FC-Mot

FC-MOT is a company based in Aachen, Germany, that specializes in providing motorcycle accessories to bike enthusiasts worldwide. Established in 1996 as a small retail shop, FC-MOT has since expanded to include an online store and has become one of the largest and most successful businesses in the motorcycle sector. The company prides itself on its customer-focused philosophy and aims to offer the best possible service to its clients. With a team of 90 employees, FC-MOT offers a wide range of products including clothing, helmets, boots, protectors, parts/technology, accessories, and electronics for motorcycle riders. Customers can find everything they need to enhance their biking experience at FC-MOT.

🌟 How did FC-Mot shine for you?

Contact Information

Aachener Str. 21-23

52146 Aachen

Germany

📧 kontakt@fc-moto.de

☎ 0049 2405 4950050

🌐 www.fc-moto.de

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Last update: October 11, 2025

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