FC-Mot

FC-Mot - Reviews and experiences

Average rating
8.8 /10
Based on 41 reviews
Nov 2023-Oct 2025
Star distribution
59x
424x
37x
21x
10

Review transparency

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Reviews (41)

Mixed bag — not ready if you need it quick

Communication

I wouldn’t count on fast delivery here, though the site itself had some nice bits. I ordered about €500 worth of clothes for my daily work wardrobe — stuff I wear commuting and to meetings — and I needed it within a couple of weeks. Everything showed “in stock” with 2–3 business days shipping, so I assumed no sweat. That turned out to be wrong. After nine days with no update I opened a support ticket and got an automated reply saying none of the four items were actually available and they’d be restocked on the 18th. I tried to get a partial shipment (would’ve been fine) but replies to that email didn’t work, so I opened another ticket. By the 21st, still radio silence except for the same canned message, even though the restock date had already passed. Phone line was dead the whole time. So, communication was the big letdown — felt like talking to a bot on repeat. What surprised me in a good way: the photos and sizing info on the site were actually helpful and clear, and prices weren’t terrible, so if they fixed inventory accuracy and gave a real human channel it could be decent. For now, though, I’d only order if you’re patient and don’t need the items soon.

Recent Gaerne SG22 boots purchase

Communication

I recently got myself some awesome boots and let me tell you, they are totally worth it! I was told they would be sent out on a specific day, but they actually came earlier than I thought. The quality is even better than I expected, and the customer service was amazing. They kept me updated throughout the whole process and the staff were so nice and helpful. Overall, it was a great shopping experience that I would definitely suggest to others.

Product confidence and communication

Communication

I recently bought something from FC-Mot and gotta admit, I was a bit worried about how it would all go down, seeing as I was ordering from so far away. But man, they really impressed me with how well they kept me in the loop about my order's journey. FC-Mot turned out to be super reliable and easy to work with. They followed through on everything they said they would, and I ended up getting exactly what I wanted. It made me pretty darn happy, to be honest. Actually, I was so pleased that I went ahead and bought something else from them too.

Overseas order experience

Communication

I found this company online and I gotta say, I was super happy with what I bought from them. Ordering was a breeze and they kept me in the loop about any shipping delays with clear explanations. The website was so easy to use, making it simple to browse through all the options. The descriptions were detailed and really helped me make my choices. When my stuff showed up, it fit like a glove and looked good too. All in all, it was a great shopping experience and I'd definitely tell others to check them out.

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About FC-Mot

FC-MOT is a company based in Aachen, Germany, that specializes in providing motorcycle accessories to bike enthusiasts worldwide. Established in 1996 as a small retail shop, FC-MOT has since expanded to include an online store and has become one of the largest and most successful businesses in the motorcycle sector. The company prides itself on its customer-focused philosophy and aims to offer the best possible service to its clients. With a team of 90 employees, FC-MOT offers a wide range of products including clothing, helmets, boots, protectors, parts/technology, accessories, and electronics for motorcycle riders. Customers can find everything they need to enhance their biking experience at FC-MOT.

Contact Information

Aachener Str. 21-23

52146 Aachen

Germany

📧 kontakt@fc-moto.de

☎ 0049 2405 4950050

🌐 www.fc-moto.de

Last update: October 29, 2025

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