Epic Water Filters - Reviews and experiences

Just a heads up to anyone thinking about getting water jugs and filters from this company - don't bother. I bought two jugs with filters, one Epic and one Nano, and both were no good. They did send me new filters, but surprise, those were no good either! All four filters were messed up, which really makes me wonder about this company's quality control. How can I rely on a company that can't even make their products work properly?

The filter in the jug is letting out tiny particles that end up in our tea, and then when we drink it, the bits end up getting stuck in my throat. I've already cleaned the kettle, so that's not the issue. My son got me this new jug last week to use alongside the other one. After seeing the bad reviews from other buyers, I really should have checked them out first before buying this product. No point in contacting the company, it's probably not worth my time. Stick with the other filter brand instead. I've even taken pictures of the particles in the jug and in my milk-free tea, but I have no idea where to post them.

As a customer, I gotta say I'm pretty impressed with this filter. I love how the tap is placed low down, so the water doesn't sit at the bottom like other filters. This helps with better filtration and prevents any yucky stuff from getting in there. Plus, it's super easy to store and use. It's definitely a convenient choice for keeping my drinking water clean and safe at home.