Eloquii - Reviews and experiences

I ordered something and then they ended up charging my credit card multiple times. Customer service has been trying to explain it to me, but I just can't seem to wrap my head around it. I'm feeling really confused and frustrated right now.

Don't be fooled by the fancy clothes, this company is a total scam! They sneaky signed me up for a subscription without me even knowing and were charging me $85 a month for almost a whole year. And even when I tried to cancel, they still wanted payment for stuff I picked during the subscription thing. So don't go near this shady company!

So I ordered these awesome bras from this store, and let me tell you, their service is a nightmare! They sent me a letter saying I owe them money for an order that I never received! Like, seriously?! Then they made me fill out this ridiculous form that I had to send back by regular mail. So frustrating! And they don't even have free returns, like who does that nowadays?! I was really looking forward to getting my new bras, but now I'm just annoyed.

For real, this company's customer service is honestly the worst I've ever dealt with. I tried contacting them about a problem with my order through email, phone, and even online chat. But seriously, no luck. I was on hold forever, only to get disconnected when I finally got someone on the line. Come on, that's not cool. Customer service is supposed to be there to assist, not to brush you off.