Eloquii - Reviews and experiences

I got this jumpsuit in the mail and it was all messed up. So now I'm dealing with returning it and getting a new one, but even the replacement was a disaster! Now they're asking me to pay for the return shipping, even though it's not my fault that they keep sending me defective items. It's just not fair and it's really getting on my nerves.

The dress I bought for my daughter was such a letdown. It had loose threads everywhere and was way too see-through. When I tried to return it, they hit me with a $10.99 processing fee for a supposed "free return." I wish I'd checked out this company before buying from them - I'm really bummed out about how it all went down.

I had a problem with a processing fee for a return I did lately. They charged me double for the $10.99 fee. The online return form said I'd get a refund of $85.07 after they deduct the fee, but I only got $68.72. I even filed a PayPal dispute, but they sided with the company.

I got two pieces that ended up looking terrible on me. Thought I should return them, but surprise - can't find the order in my history! Maybe I didn't create an account when I checked out because my memory is terrible. Tried to contact customer service, called the number, and what do you know? "You have reached a number that is not currently set up to receive calls. Please try again later." Really? Can't even handle dealing with the return situation now!

I bought this dress on clearance and it was a big letdown. It was super thin and felt like it was made from the cheapest material. Plus, it looked nothing like the picture on the website. When I tried to send it back, I had to deal with this annoying online system that wouldn't accept my order number. I had to call customer service, and they gave me a choice to get my money back on my credit card or as a gift card. I went for the credit card refund, but then I found out they were taking $10.99 out for a processing fee. They didn't tell me about that beforehand and I feel like they pulled a fast one on me. The customer service person didn't even say sorry, just told me it was their policy. That just made me even more upset and cheated. The whole thing left a bad taste in my mouth, and I don't think I'll be shopping there again.