Electrolux

Electrolux - Reviews and experiences

Average rating
6.2 /10
Based on 27 reviews
Nov 2023-Oct 2026
Star distribution
52x
46x
34x
215x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (27)

Filter

Faulty Item Replacement

Returns & Refunds

I bought something new the other day, but when it arrived the seal was broken. I got in touch with customer service to ask for a replacement, but I had trouble getting the help I needed and there were delays. They said the replacement item was on its way, but it never showed up. It's been really frustrating trying to sort out this problem.

Dishwasher purchase

Delivery

I bought a dishwasher from this company not too long ago and honestly, I'm super let down with how it all went down. I ordered it back in January and here we are in June and there's still no sign of it. The customer service folks keep on giving me excuse after excuse, and I'm honestly just so over it. Coming from Europe, I've used similar products from this company and the service there was amazing. But man, Canada is a whole different story. It's been nothing but a total headache dealing with them here.

Faulty zipper on mattress cover

Product

So like, I got this twin mattress delivered to me on May 16th, right? But when I opened it up, I saw that the zipper on the cover was all wonky and not sewn properly. The metal ends were sticking out and I was worried it might mess up my bedding. I reached out to customer service on June 2nd and they said they would fix it up quick, but it's been a while and nothing's been done yet. Then on June 6th, when I tried to call them, the phone line was all messed up and I could barely hear what the agents were saying. The whole experience has been super frustrating and disappointing, eh.

Wrong Mattress Delivery

Delivery

I ordered the Hybrid Premium mattress, but I got the wrong one twice! First time, I called customer service, and they said it was the right one, but it wasn't. Second time, same thing. Customer service was nice, but no good solution. Now, I gotta wait for them to come get the mattress.

Mattress

Product

This mattress is so comfy, eh? It stays cool all night long and the delivery was crazy fast. I checked out other big brands like Endy, Casper, and Emma, and I'm so happy with my decision. The only bummer is it doesn't have much edge support, but I've heard that's pretty normal with foam mattresses, you know?

Brand new appliances

Service

I just bought some new appliances and I gotta say, I was really disappointed with the quality and customer service. They came on time, but they just didn't meet the standards I was hoping for. They were a pain to use and didn't live up to what the company promised. When I tried to get help from customer service, it was all delays, mistakes, and not very helpful answers. It took forever to get things sorted out and get a refund for the faulty appliances. All in all, dealing with this company was just super frustrating and left me feeling unsatisfied.

new dishwasher

Checkout

I was so pumped to receive my new dishwasher from this company, but man, it was a total disaster. Ordering it was a pain, their website was confusing as heck. I tried to get some help but nobody got back to me. The quality and service were lousy for the crazy high price. And then to make things worse, the delivery got delayed multiple times without any explanation. It was a total nightmare of an experience, eh.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Electrolux

Electrolux is a leading global appliance company that has shaped living for the better for more than a century. Founded in Sweden in 1919, Electrolux focuses on innovations that are thoughtfully designed, based on extensive consumer insight, to meet the real needs of consumers and professionals. The company offers a wide range of household and professional appliances, including refrigerators, dishwashers, washing machines, cookers, vacuum cleaners, air conditioners, and small domestic appliances. Under esteemed brands such as Electrolux, AEG, and Frigidaire, Electrolux sells more than 60 million products in approximately 120 markets every year. Electrolux aims to enhance the user experience and make a positive environmental impact through its products, constantly pushing the boundaries of sustainability in appliance manufacturing and operation.

Contact Information

Wilhelm-Leuschner-Straße 78

60329 Frankfurt am Main

Germany

☎ +1 (310) 736 2505

🌐 emma-sleep.ca

Last update: October 9, 2026

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu