Electrolux - Overall Rating based on 18 reviews
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Top-of-the-line mattress purchase
Just bought a fancy new mattress, delivery was super quick. Was loving the comfort at first, but man, that smell when you open it up is intense. Even after leaving it out to air for days, that strong toxic scent just won't quit. Thinking about giving it back 'cause it's been four nights and I still can't sleep on it.
Mattress purchase
The customer service at this company is seriously disappointing. I found them to be so unhelpful and slow when it came to managing orders. I had to try multiple times just to get a basic shipping/tracking number. And when my order finally arrived, it was really late and missing a package. Trying to get in touch with them was a nightmare, they were basically impossible to reach. It was a total headache, and I definitely wouldn't suggest buying from them again.
Recent mattress purchase
I bought a new mattress recently and I was really happy with how it all went down. The delivery was super quick, and I got my order just a few days after I placed it. It was nice being able to keep an eye on my order and get updates on where it was at. The mattress itself is just right in terms of how soft and firm it is. My first night sleeping on it was comfy, and I can't wait to see how it holds up over time. Basically, I'm happy with both the mattress and the delivery service.
Sleep bundle
I ordered a sleep bundle, eh, but unfortunately I only got pillows and not the mattress, eh. I've been trying to reach customer support for three weeks, but all I'm getting are weak responses. The customer service is just terrible. Now I have to ask for a refund and hope that goes smoother than the mattress delivery. But hey, the pillows are pretty comfy, so that's a plus, eh.
Amazing new mattress
Just moved to a new house and had to get a new mattress. I tested out a few different brands, but this one really impressed me because it's super comfy and keeps me cool. I always struggle to sleep 'cause I get so hot, but this mattress fixes that. Now I can finally sleep all night long without having to hang my foot out for a bit of extra cold.
Foam mattress purchase after trying various brands
I needed a new foam mattress 'cause my old one was done for. I checked out brands like Endy, Casper, and Douglas, all with good reviews. But then I saw this one on sale and figured I'd give it a shot. Let me tell you, being a tall and heavy person, finding a mattress that gives the right support is key. And this one delivers! It's like sleeping on a cloud. No more waking up sore. I've never slept better. It's amazing, you gotta try it if you need a new mattress. Seriously, don't wait, you'll love it!
Slept on a Canadian mattress
I just stayed over at my friend Liz's place in Toronto and crashed on a Canadian bed. It was so cozy and really good for my back, especially since it's been hurting lately.
Refrigerator
I'm really disappointed with how the company has been handling things. I've tried to get in touch a few times now, but haven't heard anything back about my order. At this point, I just want to cancel everything and get a refund because of how unprofessional and uncommunicative they've been.
Rapid delivery, perfect mattress
The delivery was so fast, way quicker than I thought it would be. The mattress came in perfect shape and was exactly what I was hoping for. I would definitely suggest this service to anyone else.
Mattress purchase
I just bought a new mattress and I gotta say, I was super happy with how everything went. The shipping was fast, the customer service was top-notch, and the mattress is so comfy. I'd totally suggest this product to anyone looking for a new mattress.
Mattress purchase
I just bought a new mattress from the store and I'm really happy with it! It's super comfy and has really improved my sleep quality. The customer service was top-notch - I had some questions and the staff were really helpful and gave me all the info I needed right away. Overall, I'm really pleased with my purchase and would definitely recommend this store to anyone looking for a new mattress.
Faulty Item Replacement
I bought something new the other day, but when it arrived the seal was broken. I got in touch with customer service to ask for a replacement, but I had trouble getting the help I needed and there were delays. They said the replacement item was on its way, but it never showed up. It's been really frustrating trying to sort out this problem.
Dishwasher purchase
I bought a dishwasher from this company not too long ago and honestly, I'm super let down with how it all went down. I ordered it back in January and here we are in June and there's still no sign of it. The customer service folks keep on giving me excuse after excuse, and I'm honestly just so over it. Coming from Europe, I've used similar products from this company and the service there was amazing. But man, Canada is a whole different story. It's been nothing but a total headache dealing with them here.
Faulty zipper on mattress cover
So like, I got this twin mattress delivered to me on May 16th, right? But when I opened it up, I saw that the zipper on the cover was all wonky and not sewn properly. The metal ends were sticking out and I was worried it might mess up my bedding. I reached out to customer service on June 2nd and they said they would fix it up quick, but it's been a while and nothing's been done yet. Then on June 6th, when I tried to call them, the phone line was all messed up and I could barely hear what the agents were saying. The whole experience has been super frustrating and disappointing, eh.
Wrong Mattress Delivery
I ordered the Hybrid Premium mattress, but I got the wrong one twice! First time, I called customer service, and they said it was the right one, but it wasn't. Second time, same thing. Customer service was nice, but no good solution. Now, I gotta wait for them to come get the mattress.
Mattress
This mattress is so comfy, eh? It stays cool all night long and the delivery was crazy fast. I checked out other big brands like Endy, Casper, and Emma, and I'm so happy with my decision. The only bummer is it doesn't have much edge support, but I've heard that's pretty normal with foam mattresses, you know?
Brand new appliances
I just bought some new appliances and I gotta say, I was really disappointed with the quality and customer service. They came on time, but they just didn't meet the standards I was hoping for. They were a pain to use and didn't live up to what the company promised. When I tried to get help from customer service, it was all delays, mistakes, and not very helpful answers. It took forever to get things sorted out and get a refund for the faulty appliances. All in all, dealing with this company was just super frustrating and left me feeling unsatisfied.
new dishwasher
I was so pumped to receive my new dishwasher from this company, but man, it was a total disaster. Ordering it was a pain, their website was confusing as heck. I tried to get some help but nobody got back to me. The quality and service were lousy for the crazy high price. And then to make things worse, the delivery got delayed multiple times without any explanation. It was a total nightmare of an experience, eh.
Review with most votes
Mattress
This mattress is so comfy, eh? It stays cool all night long and the delivery was crazy fast. I checked out other big brands like Endy, Casper, and Emma, and I'm so happy wi... Read onBy: Shane Upton