Electrolux

Electrolux - Reviews and experiences

Average rating
7.2 /10
Based on 18 reviews
Nov 2023-Apr 2024
Star distribution
52x
46x
34x
26x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Mattress purchase

Service

The customer service at this company is seriously disappointing. I found them to be so unhelpful and slow when it came to managing orders. I had to try multiple times just to get a basic shipping/tracking number. And when my order finally arrived, it was really late and missing a package. Trying to get in touch with them was a nightmare, they were basically impossible to reach. It was a total headache, and I definitely wouldn't suggest buying from them again.

Sleep bundle

Service

I ordered a sleep bundle, eh, but unfortunately I only got pillows and not the mattress, eh. I've been trying to reach customer support for three weeks, but all I'm getting are weak responses. The customer service is just terrible. Now I have to ask for a refund and hope that goes smoother than the mattress delivery. But hey, the pillows are pretty comfy, so that's a plus, eh.

Brand new appliances

Service

I just bought some new appliances and I gotta say, I was really disappointed with the quality and customer service. They came on time, but they just didn't meet the standards I was hoping for. They were a pain to use and didn't live up to what the company promised. When I tried to get help from customer service, it was all delays, mistakes, and not very helpful answers. It took forever to get things sorted out and get a refund for the faulty appliances. All in all, dealing with this company was just super frustrating and left me feeling unsatisfied.

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About Electrolux

Electrolux is a leading global appliance company that has shaped living for the better for more than a century. Founded in Sweden in 1919, Electrolux focuses on innovations that are thoughtfully designed, based on extensive consumer insight, to meet the real needs of consumers and professionals. The company offers a wide range of household and professional appliances, including refrigerators, dishwashers, washing machines, cookers, vacuum cleaners, air conditioners, and small domestic appliances. Under esteemed brands such as Electrolux, AEG, and Frigidaire, Electrolux sells more than 60 million products in approximately 120 markets every year. Electrolux aims to enhance the user experience and make a positive environmental impact through its products, constantly pushing the boundaries of sustainability in appliance manufacturing and operation.

Contact Information

Wilhelm-Leuschner-Straße 78

60329 Frankfurt am Main

Germany

☎ +1 (310) 736 2505

🌐 emma-sleep.ca

Last update: November 29, 2024

Website (Partner link)

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