Dufresne

Dufresne - Reviews and experiences

Average rating
7.0 /10
Based on 13 reviews
Nov 2023-Apr 2024
Star distribution
50
45x
34x
24x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (13)

Sofa and dining set

Service

I bought some furniture from this shop that's really nice and good quality, looks amazing in my place. But, gotta say, the customer service wasn't the greatest. The salesperson seemed more concerned about selling stuff than actually helping me pick the right pieces for my home. Was kinda annoyed by their lack of product knowledge and how long it took to get some help. On the bright side, the delivery was quick and everything arrived in perfect shape.

Sofa purchase experience

Service

This place is such a joke, eh. I went in looking for a new sofa and ended up waiting forever for someone to even say hi to me. The sales staff were more interested in chatting with each other than helping me out. When I finally did get some help, it was honestly not the greatest. The prices were way too high for what they were selling. And let me tell you, the delivery process was a disaster - it took forever for my sofa to show up, and when it did, it was all messed up! Do yourself a favor and shop somewhere else.

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About Dufresne

Dufresne Group is a Canadian company specializing in the retail of furniture, mattresses, and home appliances. With a history dating back to 1986, it was founded in Winnipeg, Manitoba, by Doug Dufresne. The company has grown significantly over the years, expanding its footprint across several Canadian provinces. Dufresne prides itself on offering a wide range of high-quality home furnishing products, as well as providing exceptional customer service. In addition to its retail operations, Dufresne is also committed to community involvement and sustainability, engaging in various local and environmental initiatives.

Contact Information

🌐 dufresne.ca

Last update: November 29, 2024

Website (Partner link)

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