Dufresne - Reviews and experiences

I recently bought some furniture from this place, and I gotta say, it was a total disaster. The paperwork was all mixed up, and the delivery folks ended up having a big argument with my partner when they showed up. On top of that, our TV stand was never even put on the delivery truck to begin with! When I tried to sort things out with the store, I was told that the salesperson in charge wasn't around, so they couldn't do anything. Are you kidding me? Is this how you wanna treat your customers after they've paid? It's totally not cool.

I ordered a couch over a year ago and I'm still waiting for it. I've contacted them multiple times for updates but all I get are empty promises that it's coming soon. I've had enough of waiting and I'm fed up with this situation. I've decided to cancel my order and go somewhere else. This company is a complete joke and I recommend avoiding them at all costs.

My experience with this company was really disappointing, eh. I bought a sofa and was told it would be delivered and installed quickly, but that didn't happen. The delivery was delayed many times and nobody kept me in the loop or updated me. When I asked for help, I was bounced between different employees and never got a good solution. The lack of responsibility and bad customer service just made me feel frustrated and disappointed with my purchase, eh.

I was really looking forward to getting my new furniture, but dealing with this company turned out to be a letdown. They said my order would arrive within a specific time frame, but it got delayed several times and they didn't keep me in the loop about what was going on. I had to keep reaching out to them to find out where my stuff was, and that was super annoying and disheartening. The fact that they weren't transparent or accountable in their delivery process made me feel like they didn't really care about me as a customer.