Draper James - Reviews and experiences

I have to say, my experience with an online clothing company recently has been so disappointing. I saw their ads and thought it looked good, but it's been weeks and my order still hasn't shown up, and honestly, I'm feeling pretty frustrated and let down. I thought it would be smooth sailing since they had a famous person promoting them, but now I feel like I'm stuck in a never-ending nightmare. I bought a top that cost almost $100, and it's been four days with no sign of it being shipped. Plus, they took the money out of my account right away, which just made me even more annoyed. I reached out to Customer Service twice by email, but I haven't heard anything back, and it's just making me feel ignored and forgotten. Their excuse about not having a phone number because of Covid sounds fishy to me, and it only makes me more disappointed. I have a family photo coming up soon, and now I have to scramble to find something else to wear at the mall because this company let me down big time. They took my money no problem, but couldn't deliver on what they promised.

I was really upset with my experience at this store, eh. I ordered three dresses, but only got two of them. I waited two weeks with no word on the missing dress, so I sent an email. They told me to wait two days for a response, but ended up hearing nothing for a week, eh. When I got in touch again, they finally told me they were out of stock. Can you believe I had to wait over a month just to find out the dress wasn't even available anymore, eh? The way they handled things and the lack of taking responsibility is just not right. I won't be buying from them again, that's for sure. I suggest you avoid them and shop somewhere else, you might even get better prices, eh!

My experience with this company has been really bad. I bought a few things and right from the beginning, there were problems with shipping. They didn't send my order until I had to contact them two weeks later. When I finally got a generic email saying my order was shipped, FedEx lost the package. I talked to FedEx and they said the package was lost, so I gave all the info to the company. Instead of admitting the problem and trying to fix it, they just ignored it and said tracking still showed "in progress." It's been weeks now and I'm still waiting for a solution. The lack of concern and communication is not okay.