Diono - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (11)
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Car seat
Car seat
CommunicationI recently got a new car seat and I'm pretty bummed about the total lack of communication and customer service from this company. I ordered it on November 30th and today, December 7th, I haven't heard anything about my order. I've tried calling but no one picks up, which is super frustrating and makes me feel ignored as a customer.
Car seat purchase
Car seat purchase
CommunicationI just bought a car seat from this company and man, I gotta say it's been a real letdown. I've tried hitting up their customer service team through email and social media a bunch of times, but haven't heard a thing back. And it's not just me - seems like others are having the same problem. I ordered the seat back in early October and here we are well into November, still no word on when it's shipping. It's frustrating, to say the least.
About Diono
Diono is a global company known for its production of child safety seats, strollers, and travel accessories. Established in 1999 in Seattle, Washington, Diono has garnered recognition for its innovative designs and commitment to safety, quality, and thoughtful engineering. The company focuses on developing products that provide safety and convenience for children and ease of use for parents, which has allowed it to establish a strong presence in the market. Diono's commitment to safety is evidenced by its rigorous testing protocols and its products often exceed federal safety standards. Over the years, Diono has expanded its product line and global reach, catering to families looking for reliable and durable child travel solutions.
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Last update: November 29, 2024
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