Dermstore

Dermstore - Reviews and experiences

Average rating
8.8 /10
Based on 24 reviews
Nov 2023-May 2024
Star distribution
54x
417x
33x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (24)

Cotz Face Tinted

Communication

Hey there, last week I tried to call in an order because my computer was acting up. I left two messages but didn't hear back from anyone. I was pretty bummed when I found out the 20% discount I wanted to use on two Cotz Face Tinted products wasn't working anymore. I've been a loyal customer since 2018 and this lack of communication about discounts is really frustrating. I hope they step up their customer service and make things clearer going forward.

Email sales alerts for skincare products

Communication

I'm a faithful customer of this store, and I really appreciate the emails they send me about sales on my fave fancy skincare stuff. I'm all about investing in good skincare, so these alerts are super helpful for me to grab what I need without spending a ton. I love that there's a mix of products on sale, so I can experiment with new things from my go-to skincare brands without paying full price.

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About Dermstore

Dermstore is an American online retailer specializing in professional-strength skin care products, makeup, and hair care products. Founded in 1999 by a dermatologist, the company aims to provide consumers with access to dermatologist-recommended products that were previously only available in doctors' offices or high-end spas. With a focus on quality, efficacy, and customer education, Dermstore has grown to become one of the leading online destinations for premium beauty and skincare products. It offers products from over hundreds of brands, including difficult-to-find specialty brands and professional-grade treatments. Over the years, Dermstore has expanded its offerings to include beauty tools, organic and natural products, and men's grooming products.

Contact Information

🌐 dermstore.com

Last update: November 29, 2024

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