Dermalogica

Dermalogica reviews

3 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
33%
Would buy here again
Ordering
7.4
Service
6.6
Pricing
8.0
Delivery
7.4

Featured Reviews

Spotlight: What are our customers saying?

Positive

Amazing skin products

10.0

"I really love these skincare products because they actually work as promised. My skin feels really smooth and nice now, and my mom even said I look..."

Most Voted

Skincare products

6.0

"I bought some skincare stuff from this company, and I gotta say, I wasn't happy with the customer service. So, I thought I was ordering from t..."

Reviews (3)

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Skincare products

E

1 reviews

6.0
Overall Rating
Would buy here again
No

I recently bought some skincare products online and I gotta say, the whole experience was pretty disappointing. First off, they didn't make it clear on the website how much the shipping charges would be, so that left me feeling confused and frustrated. When I called customer service to sort it out, they said they would fix things but then they never followed up or gave me any compensation like they promised. On top of that, when I asked about the products and what they could do for my skin, the person I talked to said they weren't an expert and that they would email me more info, but I never got anything. It really made me feel annoyed and unimpressed with the staff's lack of professionalism and knowledge, especially since I expected better from this company. Then, to top it all off, the gift samples that came with my purchase were in really bad shape, which just made the whole experience even more disappointing and unsatisfying.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Amazing skin products

M

4 reviews

10.0
Overall Rating
Would buy here again
Yes

I really love these skincare products because they actually work as promised. My skin feels really smooth and nice now, and my mom even said I look younger. The customer service is amazing too - they always help with any questions and even sent me a free sample! How cool is that?! I especially like the pre-cleanser, serum, and sleep gel - they all feel so good on my skin. And it's great that they're suitable for sensitive skin, as I tend to break out from most products!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Skincare products

B

8 reviews

6.0
Overall Rating
Would buy here again
No

I bought some skincare stuff from this company, and I gotta say, I wasn't happy with the customer service. So, I thought I was ordering from the Canadian site, but turns out the products were coming from the US. I tried to get in touch with their customer service to clear things up, but I haven't heard back from them after trying a bunch of times over the past week.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

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About Dermalogica

Dermalogica is a professional skin care brand from the United States, founded in 1986 by Jane Wurwand, a United Kingdom-trained skin therapist. The company specializes in providing a wide range of skin care products, including cleansers, moisturizers, exfoliants, and treatments specifically formulated to address various skin conditions and concerns. Dermalogica emphasizes education about skin health as part of its philosophy, often offering professional skin treatments and advice through licensed skin therapists. The brand is committed to sustainability and excludes common irritants from its formulations, such as lanolin, SD alcohol, mineral oil, artificial colors, and fragrances. Dermalogica has grown to be a globally recognized brand, available in more than 80 countries.

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Contact Information

🌐 dermalogica.com

Categories Dermalogica

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Last update: November 29, 2024

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