Cyberlink

Cyberlink - Reviews and experiences

Average rating
5.4 /10
Based on 24 reviews
Oct 2023-Oct 2026
Star distribution
50
42x
38x
211x
13x

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Reviews (24)

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Full version software

Returns & Refunds

I tried out the demo and liked it, so I decided to purchase the full version software. I was pretty excited, but once I got it, I realized it was not what I expected. The full version had limited features compared to the trial, which was a big letdown. One major issue was that it took a crazy 11 hours to export videos, and even then, they wouldn't play properly. I reached out to customer support, but all they could say was to update my drivers. I did everything they suggested, but it didn't fix the problem.

They promised a fix, but the download link they sent was broken. Two weeks later, still no solution. It felt like they were stalling on purpose, so I couldn't return the software within the 30-day window. Dealing with tech support was a nightmare. They just kept repeating the same advice to update DirectX, drivers, and reinstall the software, ignoring that many others in the forums were having the same issues. This whole experience has been beyond frustrating and disappointing.

Software purchase

Product

I recently bought some software from this company and man, was I ever let down by the quality. The stuff I got was full of bugs and kept messing up, which made it pretty much useless for what I needed. On top of that, their customer service was no help at all and couldn't figure out how to fix the problems I was having. I definitely wouldn't suggest buying anything from them because of their low-quality products and terrible customer support.

Blu-ray software purchase

Product

I just bought some Blu-ray software from Cyberlink and I gotta say, I'm pretty upset with how it turned out. The dang thing made my pictures all squished and blurry, so now my Blu-rays are basically unwatchable. And to top it off, I also got another program from Cyberlink that ended up being useless since it didn't work with the first product. I feel like I got ripped off and wasted a hundred bucks for nothin'. It's a real letdown and now I wish I never trusted this company.

BluRay software purchase

Product

CyberLink software is always a pain to use. Nothing seems to work smoothly, especially when I'm trying to watch a movie on a BluRay disc. Those updates are a nightmare, and downloading is such a hassle. The download they offered me was even flagged as a security risk! It feels like all they care about is selling frustration instead of a product that actually works.

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About Cyberlink

CyberLink Corp., founded in 1996, is a globally recognized company in multimedia software and artificial intelligence facial recognition technology. Based in Taipei, Taiwan, CyberLink has grown significantly over the years and has made a substantial impact in the areas of digital content creation, multimedia playback, and video editing software. The company's product portfolio includes the popular PowerDVD, PhotoDirector, and PowerDirector series, which cater to both consumers and professionals, providing solutions for photo and video editing, media playback, and screen recording. Over the years, CyberLink has consistently pushed the boundaries of technology, incorporating advanced features such as augmented reality and AI-driven tools into its products, enabling users to create more immersive and engaging multimedia content.

Contact Information

🌐 cyberlink.com

Last update: October 8, 2026

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