Cropp - Reviews and experiences

after I paid, the package sat unpicked for days, the tracking barely updated, and the chatbot kept giving me circular answers. I tried email and, yeah, got a reply after way too long. It’s the delivery and the customer service that ruin the vibe, not the product. I get delays happen, holiday rushes, logistics, all that, but being left guessing and having to chase them is frustrating. Still, when the stuff finally arrived it was what I hoped — wearable, decent quality — so I’m kind of relieved and a bit thankful it wasn’t worse. I’ll probably buy again if I need basics, but only if I’m not in a hurry and only with low expectations on shipping and support. In short: good-value clothes, lousy ordering experience, patchy communication, slow shipping. Could be better, and I hope they fix it.