Creality - Reviews and experiences

I bought a Creality printer from that place and it arrived all banged up with someone else's name on it. The printer bed was all scratched and messed up, not cool at all. I'm so upset, definitely won't be shopping there again.

I bought a messed-up printer from this company and it's been a real nightmare. The printer showed up all banged up, and when I tried reaching out to customer service for help, they were useless. I've been waiting forever (okay, almost three months) for replacement parts just to get the dang printer working. The printer's quality has been a letdown, especially considering how it was hyped up in the beginning. I suggest steering clear of this company because they don't offer any help and their products are shoddy.

I tell ya, I ordered this printer and when I got it, it was a disaster! It was just a pile of parts and pieces all mixed up that I had no clue what to do with. I tried asking for help, but all I got was some robot saying my order wasn't done yet. Ugh, it was so annoying! I'm starting to think this might be a knockoff brand, 'cause no one seems to give a darn about the mess they sent me. Nope, not impressed one bit.

I recently bought a CR-10 V2 and a CR-10s Pro V2 from the company. Both machines were exactly as described and surpassed my expectations. The CR-10s Pro V2 was listed as used, but still came with the full one-year warranty, which made me feel at ease. I have been extremely happy with the quality and performance of these printers. When it comes to customer service, Bree was amazing. She communicated well, kept me informed throughout the process, and quickly resolved any issues I had. Creality3d has a great community of users that has been really helpful in my 3D printing journey. Overall, thanks to the outstanding service from Bree, I don't see myself buying from any other company in the future.

I've been a dedicated customer of this company for a few years now, and I gotta say, I'm super happy with the stuff I've gotten. The Ender 3 Pro printer I bought a while back is still going strong, and the ABS and PLA+ filament I got recently has been even better than I expected. The prints I'm getting are top-notch, no clogs or issues with layers sticking together. I'm really amazed by how well these materials are working and I'll definitely be getting more in the future. Overall, I really recommend this company's products - they're dependable and give you awesome results.