Crazy Factory

Crazy Factory - Reviews and experiences

Average rating
9.0 /10
Based on 28 reviews
Oct 2023-May 2024
Star distribution
512x
412x
32x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (28)

Septum piercing and nose rings

Service

I just bought a septum piercing and a couple of nose rings, and let me tell you, I was really let down by the customer service I got. Even though I've been a loyal customer for a while, when there was an issue with my order, the customer service was just terrible. The reps were rude and not helpful at all, and I was left feeling frustrated and disrespected. I had to resort to leaving a bad review on another site just to get someone to pay attention to my concerns. It's too bad it had to come to that, but I won't be buying from them again after this.

Large order, loyalty discounts canceled

Service

I recently placed a big order using some loyalty discount codes I received, but then the company canceled my order for no clear reason. I had to place the order again without being able to reuse the codes, which was really inconvenient. When I contacted Customer Services, they couldn't provide me with new codes. As a loyal customer who has been ordering from them for years, I'm very disappointed with how things went this time. It's frustrating to face these problems and get an unhelpful response from customer service. I might need to start searching for a new place to buy my jewelry from.

Silver jewelry

Service

I love the jewelry I bought from this store, it's top-notch and they have a huge selection to pick from. The staff always gets back to my emails ASAP, which is super important if there are delivery problems or anything else. I've been shopping here for a few years now and I have to say, this store is amazing. Their products and customer service are both top-notch.

Nose ring and earrings

Service

Whenever I need new nose rings or earrings, I always head to this online shop. The ordering process is super easy, making it a breeze to find exactly what I'm after. The service is top-notch, with quick responses to any questions I might have. The prices are fair, and I always feel like I'm getting my money's worth. Deliveries always arrive on schedule, and if there's a delay, they let me know right away. Even though I've had a couple of items arrive broken before, I still keep coming back here because of the high quality products and the convenience of shopping here.

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About Crazy Factory

Crazy Factory is an online retailer specializing in body jewelry and piercings, offering a wide range of products that include earrings, nose rings, tongue rings, and much more. The company prides itself on providing high-quality items at factory prices directly to consumers. Established in the early 2000s, Crazy Factory has grown to become one of the largest online shops for piercing items and body jewelry on a global scale. It services customers worldwide, offering an extensive selection of products, ensuring there is something available for various tastes and preferences. Through their platform, they also encourage individual expression by allowing customers to customize certain jewelry pieces, enhancing the personal connection between the product and the wearer.

Contact Information

🌐 crazy-factory.com

Categories Crazy Factory

Last update: November 29, 2024

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