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Prom dress purchase
So I bought my daughter's prom dress not long ago, but man, it was such a mess. I got a message saying the dress was delivered, but it was nowhere to be seen. When I contacted customer service, they kept dodging my questions about the shipping. The dress didn't show up in time for the prom, so I asked to cancel the order. They told me to refuse the package, but it kept showing up at my door, just adding to my stress. I ended up having to complain to PayPal because they weren't communicating or fixing the issue. This whole thing has been a huge letdown.
Two dresses
I thought the dresses I bought were pretty good quality, but I was kind of disappointed with how confusing the return policy was. This guy Wayne from customer service was nice on the phone, but returning the dresses was a pain. Not being able to get a refund for unworn items in the wrong sizes didn't sit well with me. So, I ended up having to alter both dresses quite a bit. I get that they have their policy written down and all, but maybe they could make it clearer to avoid upsetting customers. Just so you know, I saw those same dresses at Nordstrom for the same price, but with way better return options. I really did like the dresses I got, but this whole return situation has basically turned me off from shopping there again.
About Couture Candy
Couture Candy is an online retailer that specializes in offering a wide range of high-end fashion brands and designer apparel to customers. The company has been in operation since 2005, aiming to provide an extensive selection of the latest trends and classic styles in women's clothing, from dresses and evening wear to casual outfits and bridal collections. Couture Candy prides itself on delivering quality customer service and a comprehensive shopping experience, featuring products from renowned designers and emerging talents in the fashion industry.
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Categories Couture Candy
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Seite online seit: October 25, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Bargain formal dresses
I found some amazing formal dresses on sale at this site, eh! The shipping was super fast and the packaging was top-notch. I did get one dress that had a minor issue, but I thin... Read onBy: fermin