Couture Candy - Overall Rating based on 22 reviews
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Sizing guessing game
The sizing at this store is so frustrating. I tried to follow the size guide, but still ended up with the wrong size. The worst part is if you want to exchange or return, you have to pay for shipping yourself. And all you get back is store credit, which is useless if you don't need more fancy dresses. It's just not worth the hassle.
Senior ball dress
I ordered my daughter's Senior Ball dress and it still hasn't been shipped. The customer service has been terrible, they lied about the dress being available and just keep giving us excuses. So frustrating!
Unsatisfactory return policy
I had such a terrible experience with this online store, it was honestly one of the worst shopping experiences I've ever had. Their return policy is so strict, and if you end up returning something you don't get your money back, just store credit that expires in only six months. It feels so unfair and kind of like they're taking advantage of customers. I was really surprised at how unreasonable it was. I really wouldn't recommend shopping at a place that has such harsh return rules. They don't seem to care whether it's a one-time thing or a honest mistake, they treat everyone the same way, no matter what.
Picture ready outfit!
Oh my goodness, this outfit is absolutely gorgeous! Just like everyone else mentioned, it's totally stunning. The shipping was crazy fast, and my mom was totally shocked by how quickly it got here. The only bummer is that a few of the beads are starting to come loose, so it would be awesome if they could do something about that. But overall, I'm so excited to rock this outfit at my school dance!
dress purchase
As someone who bought a dress from this company recently, I have to say that I wasn't too happy with the whole thing. Ordering it was a hassle and kind of confusing, and they didn't give much help with picking the right size. The service was just okay, they weren't very helpful when I had questions. The price I paid was way too high for what I got, and I ended up feeling disappointed. The delivery took forever too, it was delayed and just caused more stress and problems.
Beautiful dress for daughter's pageant
I was a bit unsure about buying from a new website, eh, but I just couldn't resist this stunning dress for my daughter's pageant in September, you know? It arrived super fast and fit her like a glove. We're absolutely thrilled with how nice it is and the design is beautiful. I'll definitely be coming back to shop here again, for sure!
Two Dress Purchase
I just bought two dresses from this online store and I gotta say, I'm pretty happy with the quality overall. These dresses were real nice in person and looked like they were made with good materials. But you know, I did run into a couple issues that I need to talk about.<br><br>So, one of the dresses I got had sequins and glitter falling off like crazy, leaving a huge mess everywhere. I had to go try it on in the garage so I wouldn't make a disaster in my house. I tried calling customer service and left a voicemail, but I still haven't heard back from them. That lack of response has left me feeling let down and frustrated.<br><br>On top of that, the other dress I bought was way too long - like it was made for a giant or something. The bottom of the dress was designed in a way that made it hard for my alterations lady to make any changes. Now, I'm worried about wearing it as is because I might end up tripping and falling.<br><br>All in all, even with these issues, the dresses were really nice and good quality. I might shop on this website again, but I really hope they step up their game with customer service and getting the sizing right in the future.
Dress fit nicely, prompt delivery
I have to say, I was really happy with my recent purchase. The dress I bought fit perfectly, it hugged all the right places without being too tight. And let's talk about the delivery - it arrived right on time, no delays or excuses. But what really impressed me was the customer service. I had some questions before buying, so I decided to send an email to the company. Let me tell you, they were super helpful and answered all my questions quickly. Overall, it was a fantastic experience.
Nice dress, timely arrival, disappointed delivery
So I recently picked up this really nice dress from an online shop and I gotta say, I was pretty happy with it overall. The dress itself looked amazing and it came pretty quickly. But I gotta be honest, I was kinda bummed out with how it was delivered. The plastic bag it was in looked all worn out and the hanger was totally busted. And there was like no extra padding or anything inside the box, so the dress was just bouncing around in there during shipping. I've gotten similar stuff before that was packaged really nicely with extra protection, so I was kinda surprised this dress wasn't the same. Hopefully they step up their game and package things more carefully in the future so everything arrives in one piece and in good shape.
Wedding dress
Let me just say, this wedding dress is absolutely stunning! When I ordered it, I wasn't sure how it would look in person, but it's even more beautiful than the picture. The detailing is amazing and it fits perfectly. I couldn't be happier with my purchase. And it arrived in Iceland in just 8 days which was the icing on the cake. Everything was perfect, no missing pieces or signs of damage. I can't wait to wear this dress on my wedding day and am sure it will turn heads.
Daughter's dress purchase
I was totally impressed by how fast my order arrived from this online store. The delivery went without a hitch and they kept me updated at every turn. The dress I got for my daughter looked just like it did on the website, so that was a nice surprise. Gotta say, I'm really happy with how everything went with this store and I'll definitely be shopping here again for more clothes in the future.
Prom dress order
I ordered a prom dress for my daughter way ahead of time, but it ended up not getting here in time for her prom. The website said it would take 48-72 hours to process the order and 5-8 days to ship, but the dress didn't even ship after 9 days. I had to reach out to them for an update, and they told me it wouldn't make it on time. I could have gone with other options to get the dress, but I went with them, and that was my mistake. When I got in touch with them, they could have rushed the shipping, but they decided not to.
Emerald dress, size medium
The emerald dress that I got was honestly so beautiful, the material was gorgeous and the colour was stunning. It really was a showstopper. But man, when I tried it on, the slit was way too high for my 5'2 self, which was a buzzkill. Also, even though I'm only 115 pounds, the size medium was still a bit snug on me. Kinda disappointing, but I'll probably just save it for a wedding party or something.
Dress for event
I ordered a dress for an event happening on May 10, but to my surprise, it was supposedly delivered in Las Vegas instead of my Canadian address. I've been trying to get in touch with the company through email, but all I keep getting is a runaround back to their shipping department. The phone number they gave me doesn't even work, so I can't get any real help. It's been weeks of me trying to sort this out without any progress. They keep talking about giving me a refund, but nothing has actually been done. I'm so frustrated and disappointed with this whole situation that I won't be shopping from them again.
Dresses
I really love shopping at this online store - they always have such a great selection of dresses. The styles are so unique and trendy, and the quality is always top-notch. Ordering is super easy and stress-free, so I can always find the perfect dress for any event. The customer service team is awesome too - they're always so helpful and know their stuff. The prices are fair and the products are definitely worth it. Plus, my dresses arrive quickly and in perfect condition. I'm really happy with my purchases here and will definitely be coming back for more in the future.
Bargain formal dresses
I found some amazing formal dresses on sale at this site, eh! The shipping was super fast and the packaging was top-notch. I did get one dress that had a minor issue, but I think that was more the manufacturer's fault than Couture Candy's. Overall, I found some amazing deals and the service was great, eh!
Prom dress purchase
The prom dress I got from this company was just gorgeous, and it looked exactly how it did online. Plus, it was way cheaper than the one I saw in a store nearby. I decided to pay extra for fast shipping, and I was super happy when the dress showed up quickly and all wrapped up in a fancy dress bag on a hanger. I'm really happy with my purchase and for sure will be coming back to Couture Candy for any future events.
Perfect prom dress
I was looking for the perfect prom dress for my daughter and came across this website. The process of ordering was so easy and the dress arrived at our door in just 4 days. It looked even more stunning in person and fit my daughter like a glove, all thanks to the accurate sizing chart on the website. I was beyond pleased with the whole experience and will definitely be coming back for more in the future.
Cocktail dress purchase
Even though there was a little hiccup in the beginning with getting in touch, I gotta say, the customer service crew at the store was so friendly and helpful. They made sure my dress arrived right on time, and it did. The dress itself was top-notch quality, and I couldn't be happier with my buy. I'll be coming back to shop here again real soon!
Prom dress purchase
Oh man, this place is a total disaster! I ordered my daughter's prom dress way back in April and it still hasn't been sent out. Her prom is coming up in a few weeks and I am so frustrated. The lack of communication and slow service is just not cool. Save yourself the trouble and steer clear of ordering from this place.
Review with most votes
Bargain formal dresses
I found some amazing formal dresses on sale at this site, eh! The shipping was super fast and the packaging was top-notch. I did get one dress that had a minor issue, but I thin... Read onBy: fermin