Couture Candy

Couture Candy - Reviews and experiences

Average rating
7.4 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
52x
49x
35x
23x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Dress fit nicely, prompt delivery

Delivery

I have to say, I was really happy with my recent purchase. The dress I bought fit perfectly, it hugged all the right places without being too tight. And let's talk about the delivery - it arrived right on time, no delays or excuses. But what really impressed me was the customer service. I had some questions before buying, so I decided to send an email to the company. Let me tell you, they were super helpful and answered all my questions quickly. Overall, it was a fantastic experience.

Nice dress, timely arrival, disappointed delivery

Delivery

So I recently picked up this really nice dress from an online shop and I gotta say, I was pretty happy with it overall. The dress itself looked amazing and it came pretty quickly. But I gotta be honest, I was kinda bummed out with how it was delivered. The plastic bag it was in looked all worn out and the hanger was totally busted. And there was like no extra padding or anything inside the box, so the dress was just bouncing around in there during shipping. I've gotten similar stuff before that was packaged really nicely with extra protection, so I was kinda surprised this dress wasn't the same. Hopefully they step up their game and package things more carefully in the future so everything arrives in one piece and in good shape.

Daughter's dress purchase

Delivery

I was totally impressed by how fast my order arrived from this online store. The delivery went without a hitch and they kept me updated at every turn. The dress I got for my daughter looked just like it did on the website, so that was a nice surprise. Gotta say, I'm really happy with how everything went with this store and I'll definitely be shopping here again for more clothes in the future.

Prom dress order

Delivery

I ordered a prom dress for my daughter way ahead of time, but it ended up not getting here in time for her prom. The website said it would take 48-72 hours to process the order and 5-8 days to ship, but the dress didn't even ship after 9 days. I had to reach out to them for an update, and they told me it wouldn't make it on time. I could have gone with other options to get the dress, but I went with them, and that was my mistake. When I got in touch with them, they could have rushed the shipping, but they decided not to.

Dress for event

Delivery

I ordered a dress for an event happening on May 10, but to my surprise, it was supposedly delivered in Las Vegas instead of my Canadian address. I've been trying to get in touch with the company through email, but all I keep getting is a runaround back to their shipping department. The phone number they gave me doesn't even work, so I can't get any real help. It's been weeks of me trying to sort this out without any progress. They keep talking about giving me a refund, but nothing has actually been done. I'm so frustrated and disappointed with this whole situation that I won't be shopping from them again.

Prom dress purchase

Delivery

Oh man, this place is a total disaster! I ordered my daughter's prom dress way back in April and it still hasn't been sent out. Her prom is coming up in a few weeks and I am so frustrated. The lack of communication and slow service is just not cool. Save yourself the trouble and steer clear of ordering from this place.

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About Couture Candy

Couture Candy is an online retailer that specializes in offering a wide range of high-end fashion brands and designer apparel to customers. The company has been in operation since 2005, aiming to provide an extensive selection of the latest trends and classic styles in women's clothing, from dresses and evening wear to casual outfits and bridal collections. Couture Candy prides itself on delivering quality customer service and a comprehensive shopping experience, featuring products from renowned designers and emerging talents in the fashion industry.

Contact Information

4050 W. Sunset Road, Suite H – Dock Door 25

89118 Las Vegas

United States

📧 cs@couturecandy.com

☎ (855) 445-8601

🌐 couturecandy.com

Categories Couture Candy

Last update: November 29, 2024

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