
Cosplay Shop - Reviews and experiences
Nov 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (25)
Loading reviews...
top-quality cosplay costumes
top-quality cosplay costumes
ServiceThis place is like a dream come true for all my cosplay ideas! As soon as I stepped inside, I was welcomed with amazing customer service that made me feel really appreciated. The staff was super helpful in helping me find the perfect costume, and they paid attention to all the little details. The costumes they have are top-notch and really great quality. You can totally tell that this store is for people who love cosplay and get their passion. And the shipping was so fast – I got my order in no time at all! Overall, my shopping experience here was amazing and I'll definitely be coming back for more.
Superman suit with added boots
Superman suit with added boots
ServiceI gotta say, my experience at this cosplay shop was pretty amazing. I bought a Superman suit with boots, and it came quickly and was even better quality than I expected. The material was strong and looked just like it did in the pictures online. But what really stood out was their customer service. Whenever I had a question, the staff replied right away on WhatsApp and gave me all the info I needed. That kind of service is hard to come by in the cosplay world, so I was really happy about it. I'd definitely recommend this shop to anyone in search of top-notch cosplay gear and excellent customer service.
2 costumes
2 costumes
ServiceThis store is amazing! I got 2 costumes and they are top-notch quality. The service was great - they answered all my questions and made sure I was happy with what I got. The delivery was super fast, arrived earlier than I thought. I'm so pleased with my experience and I'll definitely come back for more cosplay stuff.
Customized costume order
Customized costume order
ServiceI had a bit of a hiccup with my order at first, but all in all, I had a good experience with this cosplay shop. I had ordered a costume in a custom size, but there were some issues with the customization that I wasn't made aware of on time. The costume I received was smaller than I thought and the material tore easily. However, their customer service was awesome. They were quick to respond and offered a solution right away. They sent me a new costume in a larger size without charging me extra, just requesting a small fee for quicker shipping. I really appreciate their generosity and effort to make things right. It definitely turned my experience with them into a positive one.
Cosplay costume
Cosplay costume
ServiceThe customer service at this shop is amazing. The staff is really patient and helpful, they really make sure to go the extra mile to help with any concerns or questions about your order. You can tell they take their job seriously and aim to give the best experience to everyone. And if you're in a hurry, the expedited shipping option is a fantastic way to get your order fast. I would definitely suggest this shop to anyone into cosplay stuff.
Cosplay de Hinata (wedding)
Cosplay de Hinata (wedding)
ServiceI recently bought the Hinata (wedding) Cosplay. I got custom insurance to avoid any issues, but still had to pay customs fees. Luckily, the customer service team reimbursed me right away for the full amount. I was really impressed by how quick they were. The cosplay came in today, and it's so pretty with really nice fabric. But it's a tad too big and the waist belt is too short for an XXL size. Still, I appreciate their professionalism, for listening to me, and for making sure I got my cosplay on time.
High-quality customer service
High-quality customer service
ServiceI totally recommend this store for their amazing customer service. The employees really go the extra mile to make sure customers are happy. Just the other day, I bought something that turned out to be defective. After chatting with the customer service folks a few times, they quickly gave me a refund even though the return period had ended. Their quick and understanding way of fixing problems was really impressive. I'm so thankful for their fast and helpful help, it made shopping there super easy and fun.
Costume for a party
Costume for a party
ServiceI just bought a costume for a party I'm going to, and I gotta say, I'm super happy with the service I got. The customer service folks really went out of their way to speed up my order at no extra charge so I could get it in time for the party. I placed my order on February 29th and got it on March 16th, just in time for the event on the 21st. They were quick to respond to my requests and really focused on finding solutions, which made the whole process easy and stress-free.
About Cosplay Shop
Cosplay Shop is a leading provider of high-quality cosplay costumes and accessories for Canadian cosplayers. Founded with a passion for cosplay and a commitment to customer satisfaction, Cosplay Shop offers an extensive selection of authentic and top-quality outfits representing various anime, movies, TV shows, and video games. The company aims to fulfill the dreams of cosplayers by providing meticulously crafted costumes that truly bring their favorite characters to life. In addition to its exceptional product offerings, Cosplay Shop also provides guidance and support to cosplayers, fostering a sense of community within the industry. With a strong emphasis on quality, customer service, and a comprehensive returns policy, Cosplay Shop has earned a reputation as a trustworthy and reliable source for cosplay needs. Share your experience and leave a review to contribute to the collective knowledge of the cosplay community.
Contact Information
NO.804,Floor 8th,Building 3, Phase 1, Dayuan International Center, Chengdu High-tech Zone, Sichuan, China, 610212 Cheng Du, Si Chuan, CN
610000 Chengdu
China
Categories Cosplay Shop
Related companies
Last update: November 29, 2024
Website



Comments
Be the first with a response!