Competitive Cyclist

Competitive Cyclist - Reviews and experiences

Average rating
6.2 /10
Based on 18 reviews
Oct 2023-Mar 2024
Star distribution
51x
43x
36x
28x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Bought bike accessories

Checkout

I had a terrible time with Competitive Cyclist. I ordered some bike accessories three months ago, and my order still hasn't been filled. I called customer service many times, and they kept telling me they were working on it, but nothing happened. On top of that, their payment system made my credit card get cancelled twice, which was so annoying. Like some other people said in their reviews, I felt totally ignored and had to deal with the whole mess myself. I won't be buying from them again, that's for sure.

Promo code frustration

Checkout

I recently tried to use a promo code on this site and boy, was I let down big time. They had all these discounts and promo codes advertised, but when it came time to check out, none of them would work. No exclusions in the terms, so it felt like they were just pulling a fast one on me. Had to reach out to their sales support, and let me tell you, that was a nightmare. Total waste of time, felt super frustrated and annoyed by the end of it all.

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About Competitive Cyclist

Competitive Cyclist is an online retailer specializing in road, mountain, and gravel bicycles, components, apparel, and accessories. They provide expert advice and personalized service, aiming to match cycling enthusiasts with the perfect gear and bikes. Their history dates back to the late 1990s when the company was founded by Brendan Quirk and an associate, evolving from a brick-and-mortar shop in Little Rock, Arkansas, to focus exclusively on the burgeoning online market by the early 2000s. The company has since become a prominent name in the cycling world, known for its high-quality products and dedication to customer service. It operates under the parent company, Backcountry, which acquired Competitive Cyclist in 2011.

Categories Competitive Cyclist

Last update: November 29, 2024

Website (Partner link)

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