Clarks - Reviews and experiences

I recently bought some new shoes, but they turned out to be too small for me. I tried reaching out to customer service four times, but got disconnected each time! When I finally spoke to someone, they informed me that they no longer carry my favorite old shoe. I asked if they could suggest something similar, but all they said was to check online. Definitely not impressed with their customer service at all.

The person who helped me when I went shopping was so great! They knew their stuff and helped me find the perfect shoes for both work and everyday wear. They answered all my questions perfectly and made the whole shopping trip easy. The selection of shoes was awesome, with lots of different styles and sizes to choose from. And the quality of the shoes was top-notch. I left the store feeling happy with my purchase and really pleased with the service I got.

I had a great experience talking to a customer service rep at the store the other day. They really knew their stuff and paid close attention to what I needed. They quickly helped me with any questions I had and gave top-notch service the whole time. I trusted their knowledge and definitely plan on going back next time I need help.

I just wanted to say thank you to the customer service rep who helped me get a refund for my lost order. They were so quick and polite, it was really impressive. They really did everything they could to fix the problem and make me trust the company again. I really appreciate their help and how professional they were.

The customer service at this store is amazing, eh. The staff was so friendly, professional, and always there to help me out. I've been living in Canada for like 20 years now, and this store is still my top choice for shoes. I was really impressed by how they took care of all my needs so quickly and efficiently.

I recently bought two pairs of shoes when they were on sale for the holidays. Just my luck, I only got a deal on one pair because I forgot to use the promo code. My bad! Turns out, the shoes were too big for me, so I decided to send them back and get two new pairs in a smaller size. Now I've got four pairs of shoes on the way! I didn't want to wait for the refund before ordering again because I was worried the smaller size would sell out fast.

I talked to this customer service rep named Ana a few times. She was so patient and understanding the whole time. Ana ended up giving me that second discount, and I'm really happy with how it all turned out.

I had a fantastic time shopping at that store. The staff there really knew their stuff and guided me to the ideal pair of shoes for my job. They were super helpful and gave me top-notch customer service from the time I walked in to the time I paid for my shoes. The checkout was a breeze and I walked out of there feeling really happy with my purchase.

The service at this store was not that great. Even though Ana P was kind and patient, the whole experience was pretty disappointing. It took forever to deal with my problem, and I wasn't happy with the sudden new requirements from a different department.