Chaco

Chaco - Reviews and experiences

Average rating
5.6 /10
Based on 8 reviews
Dec 2023-Apr 2024
Star distribution
50
41x
34x
23x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (8)

Outdoor sandals

Communication

I ordered a pair of outdoor sandals from this company back in late June, and here we are in August and still no sign of my order. The lack of communication and help from them is so frustrating, especially when I'm just trying to find out what's going on with my order. And now I can't even get into my account on their website, no matter how many times I try to reset my password. It's really disappointing to see such bad customer service and lack of responsibility. If you're in the UK, I'd say steer clear of buying from this company.

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About Chaco

Chaco is a footwear company renowned for manufacturing adjustable Z-strap sandals which are popular among outdoor enthusiasts. Originating in 1989 by a Colorado rafting guide, Chaco sandals are celebrated for their durability, comfort, and customizability. The company's commitment to repairability and sustainability has garnered a loyal customer base. Beyond sandals, Chaco has expanded its product line to include other types of outdoor and lifestyle footwear.

Contact Information

🌐 chacos.com

Last update: November 29, 2024

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