CanvasChamp Canada - Reviews and experiences

it was messy, I was annoyed, but I did end up with what I ordered — kind of. I needed the mugs because I was moving and wanted a few inexpensive, personalised ones for the new kitchen (plus my back aches and I needed reliable coffee moments, okay?). I start mid-point: on a second call where I already knew something was off, the rep basically shrugged — that's when I got properly skeptical. At first I thought, fine, mistakes happen, I'll email. Then I got a canned reply saying the promo code had been applied. Except it hadn’t. So I called again. The conversation wandered (and yes, got a little rude), someone blamed the mug handle choice — which felt like a weird excuse — and promised an update email. Day passed, no update. I tested the promo by trying to buy the same item again and sure enough, the promo appeared like it had been magically available all along. That confirmed I hadn’t imagined it. I submitted a ticket. Silence. And their site shows a bunch of glowing reviews but the “leave a review” stuff felt oddly off — fuzzy buttons, strange pages. Creepy, right? Despite all that, the product arrived and isn’t terrible; delivery was punctual enough and the mugs are fine for everyday use. So my feelings shifted from "ugh, shady" to "okay, lesson learned." I wouldn't recommend them if you can't tolerate runaround or you hate chasing people for basic fixes, but if you're patient and just need the item, you might get away with it. I’m still wary though — take screenshots, save emails, and double-check your checkout like it’s a treasure map.