Cabela's Program - Reviews and experiences

I just bought a few things from this online shop and they arrived in two separate packages. One of the packages got here no problem, but I've been having a hard time with the second one. It's been 18 days and still no sign of it. The store's shipping is a bit of a mess and I'm not happy with how things are going. From now on, I'll stick with Amazon instead of dealing with this hassle.

I paid extra for express shipping on my order to make sure it would arrive by a certain day, but it didn't show up when it was supposed to. I called customer service, and they said it would be there the next day, but that didn't happen either. When I asked for a full refund since my order hadn't arrived as promised, they told me that wasn't possible because the item had already been shipped. So I asked for a refund on the express shipping fee because it was definitely not express. After talking to customer service, I got an email saying my item was coming on the quickest boat possible. Really? I'm starting to think it might be just a hop, skip, and a jump away from Guam.

As a customer who has a concealed permit, I have been waiting for my 22 gun to be released for almost three weeks now. It's frustrating that even though I passed the screening in the Oregon system, the release process is taking so long. I really hope for a faster solution to this issue.

I just put in an order for same-day store pickup, but it hasn't been going too well. They charged me right away, but it's been 4 days and my stuff still isn't ready for me to pick up. No one's reached out to say it's ready either, even though it was supposedly in stock. And to make things worse, trying to cancel the order has been a huge hassle. I can't even cancel it until the items are finally ready, whenever that may be. I'm really let down by the whole online ordering process and the lack of help from the store's customer service.