Buyee - Overall Rating based on 20 reviews
Featured Reviews
Reviews (20)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Attempted purchase of listed item
I had a bad experience with Buyee recently. I bought something that came all messed up and not at all like it was shown on their website. I showed them clear pics of the damage, but they kept saying they didn't see anything wrong. It's so frustrating and they won't own up to their mistake. I'm done with Buyee - next time, I'm going with Zenmarket for sure. They seem to be more trustworthy and upfront.
High fees, international shipping
As a customer at Buyee, I was really let down by the whole buying experience. When I first bought something, I was surprised to see that the extra fees for the purchase and shipping were already as much as the item itself. But what really got me was when I got the final bill and saw that the international shipping was 150% of the item price! That crazy high fee made me think twice about buying from Buyee, it felt like they were trying to rip me off as a customer.
Unhelpful customer service
My experience with Buyee was really disappointing. I contacted their customer service to get some answers about a product, but they just used Google Translate to respond. As a result, I got the wrong item and Buyee wouldn't own up to their mistake. Paying fees for no support is frustrating. I don't trust them anymore.
Vintage Pachinko Machine Lights
I recently bought some vintage Pachinko machine lights off an online auction site. They came in less than a week, which was a nice surprise. I decided to put some extra packaging on them to make sure they didn't get damaged, and I'm happy I did because they arrived in perfect shape. I always check out the seller's reviews before bidding on stuff, and this seller had a really good track record with over 8000 positive reviews. The price was a little high, but since it was coming from overseas, I expected that. In the end, I think the quality of the product and the smooth delivery process made it worth the money.
Exclusive items from overseas
I just used this service to buy some cool stuff from other countries, and I have to say, I was really happy with how everything went. The website was super easy to use, I had no trouble finding what I wanted. Buying stuff was simple, and I always knew what was going on with my order. One thing to remember, though, is that shipping costs can add up, so it's smart to buy a bunch of stuff at once. All in all, I'm really pleased with the service and the awesome items I got.
A cool hoodie
I was trying to buy this really cute hoodie, eh, but the website wouldn't let me pay in yen even though I really wanted to. It was pretty annoying and not cool, eh. Plus, they weren't very clear about things, which made me feel like I wasn't getting the full story, you know? And don't even bother trying to ask for any special requests or help - they weren't flexible at all. No personal touch, which really sucked, eh.
Electronics and accessories
I gotta tell ya, I recently bought some electronics and accessories through BUYEE. They got a ton of stuff to choose from, which was pretty cool. The ordering process was easy peasy and I got confirmation right away. Only downside was some prices were a bit high compared to other places. But overall, I was happy with how everything went down and all the stuff they had for sale.
Worst online shopping experience
I just gotta vent about my online shopping experience - it was brutal! The prices kept going up as I was about to check out, like, what's up with that? I'm not about to pay more for a so-called "deal". And guess what? Found the exact same stuff for less at my nearby stores. And don't even get me started on the customer service, I waited ages for a reply. These guys are straight up scammers!
Fast purchasing service
My experience with this proxy buying service was a mix of frustration and satisfaction. They were typically fast at buying items, but sometimes they would miss out on getting rare items which left me feeling disappointed. It was even worse when I had ordered right away. Also, there were times when my orders were suddenly canceled without any explanation, which left me confused and let down.
Multiple item purchase
My experience with Buyee was great! The delivery through DHL was quick, only took about a week to arrive, faster than I thought. One tip I have is to group your orders for shipping if you're buying a bunch of items. Shipping costs can pile up fast, so combining orders can save you some cash in the end. The website was easy to use, ordering was a breeze. Customer service was helpful and quick to answer any questions I had. The prices were fair for the convenience of using the site.
Fantastic first experience
I just wanted to tell you about my really good experience with Buyee. Despite what some people have said, my first time ordering from them was awesome. I got a few things from Buyee and they just showed up today, all perfect and exactly like they were described online. I was pleasantly surprised by how well they were packed for the trip, making sure they got here in one piece. I would definitely suggest Buyee to anyone wanting to buy stuff from Japan.
My 1st time at Buyee
Hey, so I ordered a couple of watches online from this website. I was a bit nervous since it was my first time doing that, but everything turned out okay. I received my order super fast, like within 4 days thanks to DHL. Just a heads up, be prepared for additional charges from customs. Just thought I'd mention that.
Anime figurine purchase
As a new customer, I wasn't sure about trying Buyee at first, but I'm really happy I did! I bought an anime figurine for a good price and it turned out to be the real deal. The downside was the shipping cost, which can add up depending on how big and heavy your item is. I went for the cheapest shipping option and was pleasantly surprised when my package showed up way sooner than I thought. It was also handy to bundle up multiple packages at the warehouse to save on shipping. All in all, my experience with Buyee was great, and I'll definitely be shopping there again.
Convenient access to international websites
As someone who uses this service, I was really impressed at first because I could buy stuff from international websites that I wouldn't normally be able to. But, my good feelings didn't last long because the customer service I got was really bad. When I asked a simple question, I just got the same copy-paste answers that didn't really help me. Their lack of understanding and bad communication made me frustrated and let down. With such bad customer service, I probably won't use this service again.
I bought a bunch of cool stuff from Japan
So, let me tell ya, Buyee is really great. Everything I got came super fast and was packed really good. And the items looked just like the pictures from the sellers. The prices were way better than other sites I looked at. The service fees were totally fair too. All in all, I'm really happy with my Buyee experience.
Proxy shopping service in Japan
My experience with this proxy shopping service was really disappointing. I ordered some stuff, but Buyee made a big mistake by not putting a commercial invoice in the package they sent with DHL. It felt like they did it on purpose, because now there's a chance that my stuff might get sent back and I'll have to pay extra for shipping, including some sneaky fees. This mistake they made was not cool at all, it was unprofessional and now it's gonna cost me time and money. I'm starting to stress about whether my stuff will even arrive or if I'll have to shell out more cash for a second shipment.
Standard plan auction purchase
I ordered something from an auction and paid for the standard plan, which included inspection and insurance. When my item arrived, it wasn't what I bought! It was supposed to be a sealed game worth 1000 bucks, but I got a rock film DVD that's only like 2 bucks. What a rip-off! So basically, they didn't even do the inspection service I paid for. In the end, they gave me back the money I spent, but they didn't cover the customs fees which were 210 dollars. Like, hello?! That's not my fault, that's their fault for not doing their job properly. Can't trust their services, bro.
Defected item with protection fee
I bought something from Buyee and man, was I ever let down by what I got. The thing showed up busted, and when I tried to get help from Buyee, they were no help at all. Even though I paid extra for that 500 yen protection, Buyee wouldn't do anything to make it right for the broken item. All they said was I could send it back to Japan on my dime, and maybe I'd get a refund through PayPal. It was pretty obvious that Buyee didn't give a darn about the stuff they were sending out, 'cause they didn't want to own up to the defective item I got.
Multiple shipments
I've been getting packages from Buyee and man, each time there's been some sort of problem. I paid extra for insurance, but when my stuff arrived all messed up, they didn't want to give me a full refund. It's annoying because the damage really lowered the value of my collector's items. The most I got back was only 500 yen, which didn't even cover the cost of shipping within Japan for the wrecked item.
Mixed up package
So yeah, my package ended up getting all mixed up in the warehouse, but thankfully I got my full refund after just three days. The customer support was really nice and super helpful, which definitely made the situation better. I've used Tenso for packages before, so I know mix-ups can happen. Even with all this, I still like both companies and I'll for sure use them again in the future.
Review with most votes
Multiple shipments
I've been getting packages from Buyee and man, each time there's been some sort of problem. I paid extra for insurance, but when my stuff arrived all messed up, they d... Read onBy: Bryce