BURST Oral Care - Reviews and experiences

I recently bought a toothbrush and a water flosser from this company. Unfortunately, when I got the products, I found out that the water flosser was broken. It wouldn't turn on or charge, so I couldn't use it. I tried to call customer service, but they were closed because they had lots of calls. Feeling frustrated, I ended up sending an email to customer service. They told me I had to go through the warranty process to get the broken item fixed. The lack of immediate help and the refusal to stand behind a defective product left me feeling dissatisfied and disappointed with the overall customer service.

I bought these awesome toothbrushes that were really great at cleaning my teeth. But the company was being sneaky, trying to trick me into buying more stuff without asking me first. I tried to cancel, and it was like navigating through a maze to get out of it. Not cool!

Honestly, don't trust that company with the fancy website and nice products. They're all about trying to sneak you into subscriptions you don't need. It's a pain to cancel and they end up charging you for things you never even asked for. It sucks because the toothbrush is okay, but their sneaky ways ruin the whole experience.