Björn Borg - Reviews and experiences

they sent a prepaid return label and confirmed a full refund without more fuss. Not perfect timing, but the way they handled that last step made me breathe out. I kept the messages and took a quick photo before returning, just in case. So yeah, don’t assume every batch is the same, check right away. If they hadn’t fixed it, I would’ve been done with them, but now I feel like I got a fair shake. Small tip — try them on as soon as they arrive and keep the packaging. Little relief, and that’s human, right?

I bought some stuff from the store recently, but I ended up having to return them because they didn't fit right. The return process took forever and was super annoying. The customer service from the company was no help at all, I just got automated messages that didn't actually help. The advice they gave me just made everything take even longer. It's been 4 weeks now since I started the return and my items still haven't been processed. I'm getting really stressed out because I'm worried my package might be lost. This whole return experience has been awful and I'm so frustrated and disappointed. I definitely won't be shopping with this company again after all this.