
Beginning Boutique - Reviews and experiences
Nov 2023-May 2024
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Reviews (21)
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Oversized dress, rude email response
Oversized dress, rude email response
ServiceI just bought a size 10 mini dress from this online store, thinking it would fit snug since I normally wear a size 12. But when the dress came, it was way too big on me, like a parachute! When I contacted their customer service to ask for an exchange or refund, the reply I got was so rude and snooty. I had to shell out more money to get the dress fixed so it would look right on me. It was such a hassle and letdown. I wouldn't suggest buying from here if you care about good customer service and correct sizing.
concern regarding duplicate payment
concern regarding duplicate payment
ServiceI was a bit worried about getting charged twice for my order, but Michelle from customer service was super quick to help me out and put my mind at ease. She was really nice and made me feel like a valued customer. Even though I haven't got my stuff yet, I'm feeling pretty confident based on all the good things I've heard about this company. I can't wait to get my order and see if the service matches up to the great experience I've had so far.
Excellent customer service experience
Excellent customer service experience
ServiceI had the best customer service experience at this store recently. I had a problem with my order and called the customer service line. The person I talked to, Chantal, was amazing. She was really nice, patient, and super helpful in fixing my issue. In no time, she found a solution that made me really happy. She was so caring and professional, it was really impressive. I can't thank her enough for her great service. This whole thing has made me want to keep shopping at this store for sure.
Wrong size ordered
Wrong size ordered
ServiceI made a mistake and got the wrong size, so I had to reach out to customer service to fix my order. The staff at this company were super quick to respond and sorted everything out for me without any trouble. Michelle from customer service was so nice and helpful. The website has such a good variety of products that are really nice and stylish. Thanks a lot!
Excellent customer service
Excellent customer service
ServiceI recently had a really great experience with the customer service at this store. I messed up my order and contacted them to see if they could fix it. Even though they had already closed, they got back to me quickly and gave me a refund without any problems. Bridget was especially helpful and made everything really easy. I've always been happy with my purchases from this store and would definitely recommend it to anyone else.
Dress
Dress
ServiceWow, I gotta say, the customer service at this online store is top-notch. Michelle, the rep I spoke with, totally rocked it with how professional and efficient she was in fixing my order issue. Thanks to her, I'm now a loyal customer. And can we talk about the dress I got? It was absolutely perfect and arrived in just one day. So happy with my experience!
Impressed with CSR Trisha
Impressed with CSR Trisha
ServiceMy experience with the customer service rep Trisha at this store was amazing. She was quick, polite, and really good at explaining things. Trisha made sure to keep me updated on any changes with the item I was asking about. Her personal approach made the customer service feel more human, especially compared to automated messages. You could tell Trisha really cared about giving top-notch service the whole time we talked.
Denim shorts and crop top
Denim shorts and crop top
ServiceOh my gosh, I have to tell you, the customer service at this store was amazing! The girl, Haley, was seriously the sweetest! She helped me choose the perfect outfit from so many great options. I ended up getting a pair of denim shorts and a crop top that fit me perfectly and look really cute!
About Beginning Boutique
Beginning Boutique is an Australian-based online fashion retailer specializing in women's clothing and accessories. Founded in 2008 by Sarah Timmerman, the company has grown significantly since its inception, capitalizing on social media and influencer collaborations to market its range of products. Beginning Boutique focuses on offering trendy, fashion-forward items, including dresses, swimwear, and casual wear, targeting young women seeking the latest in fashion at an affordable price. The brand has established itself as a go-to online destination for festival clothing, party outfits, and statement pieces, expanding its product line to cater to a diverse range of fashion preferences and occasions.
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Last update: November 29, 2024
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