Babylist - Reviews and experiences

I really didn't like using this website. The price comparison thing was cool, but that's where the good stuff stops. If you end up buying from another store through Babylist, you're pretty much on your own if you need help with tracking or customer service. On top of that, it takes forever to get your order from Babylist, and a bunch of the stuff is super pricey compared to other places. I definitely wouldn't suggest using this website for your one and only baby registry.

I was really disappointed with the service I got from this company. I ordered three items for a baby shower, and even though the website said they would arrive before the event, only one actually made it on time. The tracking info showed that the other two were delayed, with one not even shipped yet and the other set to arrive after the shower. When I tried to reach out to customer service, I ended up dealing with a chatbot that was no help and just sent me to generic articles. And when I finally talked to a human rep, they didn't really address my concerns and it was very unsatisfactory. I had to rush to find another gift and let the couple know about the problems I had. Overall, it was a frustrating and disappointing experience.