Babylist

Babylist reviews

6 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
17%
Would buy here again
Ordering
5.4
Service
4.6
Pricing
5.6
Delivery
4.6

Featured Reviews

Spotlight: What are our customers saying?

Critical

Recent purchase inquiry

3.0

"I bought something a few days ago and now I'm full of regrets. I've been trying to find out where my gift is going, but there's no c..."

Most Voted

Group gift purchase

5.5

"The whole ordering experience was so annoying because I couldn't talk to a real person when I needed help, just a bunch of pre-written answers..."

Reviews (6)

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Recent purchase inquiry

M

5 reviews

3.0
Overall Rating
Would buy here again
No

I bought something a few days ago and now I'm full of regrets. I've been trying to find out where my gift is going, but there's no customer service to give me a hand. Every time I try to get help on the website, I just get sent in circles. It's so annoying not knowing where my order is or if it went through okay. This whole thing has been a total nightmare, and I seriously advise everyone to avoid buying on this platform.

Detailed Ratings

Order
2.0
Service
2.0
Price
6.0
Delivery
2.0

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Overpriced stuff

A

6 reviews

7.5
Overall Rating
Would buy here again
Yes

BabyList charges way higher prices compared to other stores, especially when you redeem their gift cards. Don't get fooled by that!

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
10.0

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Price comparison feature good, but customer service and delivery not great.

A

6 reviews

5.0
Overall Rating
Would buy here again
No

I really didn't like using this website. The price comparison thing was cool, but that's where the good stuff stops. If you end up buying from another store through Babylist, you're pretty much on your own if you need help with tracking or customer service. On top of that, it takes forever to get your order from Babylist, and a bunch of the stuff is super pricey compared to other places. I definitely wouldn't suggest using this website for your one and only baby registry.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
4.0

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Baby shower gifts

Z

12 reviews

5.5
Overall Rating
Would buy here again
No

I was really disappointed with the service I got from this company. I ordered three items for a baby shower, and even though the website said they would arrive before the event, only one actually made it on time. The tracking info showed that the other two were delayed, with one not even shipped yet and the other set to arrive after the shower. When I tried to reach out to customer service, I ended up dealing with a chatbot that was no help and just sent me to generic articles. And when I finally talked to a human rep, they didn't really address my concerns and it was very unsatisfactory. I had to rush to find another gift and let the couple know about the problems I had. Overall, it was a frustrating and disappointing experience.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
4.0

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Group gift purchase

K

27 reviews

5.5
Overall Rating
Would buy here again
No

The whole ordering experience was so annoying because I couldn't talk to a real person when I needed help, just a bunch of pre-written answers. Then, after I canceled my PayPal payment, I finally managed to reach someone via email, but then there were more problems with the group gifts. Even though I paid everything in full, they still didn't send out the gift, so I ended up empty-handed at the baby shower.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
4.0

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Overpriced baby items

K

9 reviews

4.0
Overall Rating
Would buy here again
No

Oh my goodness, I was really excited when I ordered some really pricey baby things from this store! But honestly, it was a complete mess. To start with, my order arrived way later than expected, which was a huge disappointment. And when I wanted to send the items back because they were way too expensive and not even that good, it turned into a nightmare. The delivery service they recommended lost the package, and now I've been waiting forever for a refund. So frustrating!

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
4.0

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About Babylist

Babylist is an American e-commerce company known for its baby registry service that allows parents to add items from any store onto one consolidated list. Founded in 2011 by Natalie Gordon, the platform was designed to provide flexibility and ease for expectant parents planning for their new arrival. Beyond creating a registry, Babylist also offers a curated selection of products, guides, and resources to support parents through pregnancy and the early stages of parenting. The company has grown significantly since its inception, expanding its offerings to include a marketplace for baby products and an editorial section with content ranging from pregnancy advice to product recommendations.

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🌐 babylist.com

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Last update: November 29, 2024

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