Al's

Al's - Reviews and experiences

Average rating
8.4 /10
Based on 22 reviews
Oct 2023-May 2024
Star distribution
510x
47x
30
24x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Salmon QST skis

Service

I just bought a pair of Salmon QST skis from Al's, and it was awesome. Ordering online was super easy and smooth. I had a few small problems at checkout, but the customer service team at Al's was amazing. They answered my questions fast and fixed everything right away. You could tell they really cared about making sure customers had a great shopping experience. I definitely recommend Al's for anything skiing-related.

Store pickup selection

Service

I recently bought something online and chose to pick it up at the store to save on shipping costs. The website said it would be ready in 5 days, but I was pleasantly surprised to get an email just 4 hours later saying it was good to go. The whole thing went super smoothly and easy-peasy. I was really impressed by the great service.

Christmas order mix-up

Service

I just ordered something for Christmas from this company and got the wrong item. Turns out, it was listed incorrectly on their website and the price didn't match what I paid. When I called customer service to exchange it, they admitted the mistake, but still gave me the discounted price. It was way cheaper than the original. The person on the phone was so helpful, they fixed everything in no time. I'm really happy with how they handled everything.

Ski boots, carbon fiber airbag cylinder

Service

I recently had the chance to deal with this company because I had an issue with the ski boots I bought from them. I have to say, their customer service is top-notch. They not only gave me a refund, but also hooked me up with a sweet discount code for my next order. This whole experience really made me trust their brand, and I've been back to make more purchases, like a carbon fiber airbag cylinder. I was happy to see that their prices were competitive, especially with the 20% discount code they gave me. Overall, my time with this company has been amazing and I highly recommend them for their quality products and awesome customer service.

Gun purchases

Service

Eh, Al's has been around the block for a while in our community, and even with some changes along the way, they still nail it with great service. Their gun department is especially impressive - they really give you the time of day and treat you right. My wife is just starting to get into guns and shooting, and she's had some not-so-nice encounters at other stores before. But at Al's, they always treat her with respect and provide really helpful info. Thanks to their amazing customer service, we've ended up making three big buys from the gun department.

Scott cycling jacket purchase

Service

Al's has such a great selection for outdoor lovers, eh? And their customer service is the best. Even though I don't have an Al's store nearby anymore, shopping online with them is super easy. I recently got an awesome deal on a Scott cycling jacket and it was delivered really quickly. I definitely suggest taking a look at what they have to offer, eh?

Various items

Service

As someone who's been a customer at this store for a while now, I gotta say, I've always had great experiences with my purchases. The stuff I've gotten is top-notch quality and exactly what I was after. Plus, the prices are fair and they've got a huge selection, so it's a breeze to find what I'm looking for. Their shipping is always quick, too - my orders show up fast and in perfect shape. But what really sets this store apart is their amazing customer service. I recently got a nice surprise when a product I bought went on sale right after I placed my order. I gave them a call and the rep I spoke to was super helpful and knew their stuff. They quickly sorted out a refund for me, no questions asked. That kind of service goes above and beyond, and it's why I'll keep coming back to this store.

Bike accessories

Service

I was just checking out the bike stuff, looking for some extras, when I ended up on hold forever it seemed. But then, out of nowhere, someone from the online sales team came to help. They didn't know the answer right then but said they would find out - and they did, super quick! They not only fixed my issue but also put the item on hold for me. Now that's what I call service!

Outdoor gear

Service

Al's is awesome for outdoor gear, they really know their stuff! The staff is super friendly and always willing to help out. They go the extra mile to make sure your order is perfect and well taken care of. I've ordered from them a bunch of times this year and they've never let me down. If you need outdoor gear, Al's is the place to go!

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Al's

Al's is a Canadian sports company specializing in producing and promoting sportswear, gear, and accessories for outdoor adventures. The company was founded in 1921 by Alvin Moronic Larsen in Wasatch Mountains, Utah. Al's mission is to provide high-quality sporting goods and equipment for both professional and amateur athletes. They offer a wide range of products tailored for various sports such as fishing, cycling, hunting, camping, hiking, winter sports, indoor sports, and water sports. Al's also promotes top brands like Nike, North Face, and Patagonia. Their products are made from quality materials and they offer services such as shipping, refunds, and rentals for ski, snowboard, Archery, and bike equipment.

Contact Information

1075 North Main Street

84341 Logan

United States

📧 cs@als.com

☎ 435-752-5151

🌐 www.als.com

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu