Al's - Reviews and experiences

I recently bought a roof top tent online from this store I found. The prices looked good and they even offered free shipping, which was a bonus. But man, let me tell you, my excitement quickly turned to frustration when my order was stuck in "Handling Order" status for days. I called their support line, but they couldn't fix the issue quickly. They told me it was a direct ship item and promised me it would update once they had shipping info. Well, five days went by and nothing changed. I called again, got the same story, and was told to wait until the estimated delivery date before doing anything else. Then, just one day before it was supposed to arrive, my order got cancelled because of a website mistake and their incapability to ship big items. It took up nine whole days of my time. It's really disappointing to see stuff on their site that they can't deliver, leaving customers high and dry. If you're thinking of buying big or cheap stuff, you might wanna think twice about shopping at this place.

I ordered a wakeboard package, eh, but then 8 days later they told me they didn't have it in stock anymore. They tried to sell me a different wakeboard that wasn't a good deal, eh. Turns out they had both the wakeboard and bindings separately, but wouldn't put them together into the package for me. If you're gonna sell something, at least do it right, eh. Overall, not impressed, eh.

I recently bought a canoe paddle from a new online store I found called Al's. At first, I was a bit unsure because I didn't know the brand, but I took a chance since they had a good deal on a bending branches paddle. The ordering process was really easy and I got email updates right away after I bought it. My paddle arrived quickly, just a day after it was shipped. I'm really happy with the service from Al's and I'll definitely think about buying from them again in the future.

My experience with this company was really good. I was a bit worried after seeing some bad reviews, but I found it really easy to place my order. The payment was simple and no problems at all. I was surprised at how fast the shipping was, and even better that it was free! My new tent arrived in less than a week and it was in perfect shape. I'm so happy with everything from start to finish. Thanks a lot!