ALLSAINTS

ALLSAINTS - Reviews and experiences

Average rating
5.8 /10
Based on 18 reviews
Oct 2023-Mar 2024
Star distribution
50
43x
37x
26x
12x

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Terrible Customer Service

Service

The quality of the clothing is top-notch, but the customer service is just terrible. I've been a loyal customer for years, but my recent attempt to return an item was a disaster. It's been a month and a half since I asked for a refund, and despite sending multiple emails with all the info they need, I have been totally ignored. It's obvious they don't care at all about us, the customers, and I won't be giving them my business again after this mess. There are plenty of other brands with great products and way better customer service out there.

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About ALLSAINTS

ALLSAINTS is a British fashion retailer known for its high-quality clothing, accessories, and footwear for both men and women. The company was founded in 1994 by Stuart Trevor and Kait Bolongaro in London, initially starting as a wholesale menswear brand that sold exclusively to high-end retailers such as Harvey Nichols and Harrods. The name "ALLSAINTS" refers to All Saints Road in Notting Hill, London, known for its rich music and design culture. ALLSAINTS quickly became renowned for its sharp edge, rocker aesthetic, incorporating a signature look of distressed garments with a vintage-inspired style. The brand expanded rapidly, debuting its first womenswear collection in 1998 and subsequently opening its first standalone store in London. Over the years, ALLSAINTS has embraced innovation, digital marketing, and global expansion, establishing a strong presence in major cities around the world including New York, Paris, and Tokyo, while maintaining its core identity of offering design-led contemporary fashion.

Contact Information

15-17 Jacks Place, 6 Corbet Place

e16nn London

United Kingdom

📧 ask@allsaints.com

☎ +44 344 980 2211

🌐 www.allsaints.com

Categories ALLSAINTS

Last update: November 29, 2024

Website (Partner link)

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