ALLSAINTS - Reviews and experiences

I got my hoodie and it was so disappointing, eh! Customer service was totally MIA and the quality of the hoodie was, like, not great at all. I used to enjoy shopping here, but never again, you know?

Just picked up an Ormond Herringbone Coat from this shop. The delivery was fast and the coat is looking sharp, but the chest pockets are weirdly horizontal, making my wallet and phone prone to falling out. Looks like I'll have to take it to a tailor to fix them up.

Let me give you the heads up about those ankle boots - they're not worth your money. The quality isn't great at all. The sides started coming apart from the soles after just a few times wearing them. I contacted customer service and sent them photos like they asked, but I haven't heard back from them at all, even after sending multiple follow-up emails. It's really annoying to spend your money on something that falls apart so fast with no help or solution from the company. Definitely steer clear of this brand!

I've been shopping at this store for years and always loved the clothes here. But lately, I've noticed that the quality isn't the same. I bought a merino wool sweater recently and it's been a letdown. I've only worn it twice and it's already falling apart, with threads coming loose and losing its shape. The material feels cheap compared to my older items. Turns out, the new stuff is made in China, while the older, better quality clothes were made in Turkey. Seems like the company is trying to save money by cutting corners on quality. It's really disappointing to see such a drop in product standards.