Alex and Ani - Reviews and experiences

So, I picked up this really nice birthstone ring back in November, right? And get this - one of the stones already fell out! Can you believe it? I mean, come on! It's not like this ring was some super cheap thing. I'm totally bummed out about it!

I bought a sapphire flex cuff bracelet from this store and I was really disappointed with the quality. In just one day, one of the sapphire stones fell out while I was wearing it. I reached out to customer service and initially, I was happy to hear that the item was covered by warranty. But when they sent me a replacement bracelet, I noticed that it was also missing a sapphire stone. I would advise against buying any flex cuffs with gemstones from this store.

I also got an engraved bracelet that can't be exchanged or returned because it was personalized. It cost around $50, so I was expecting better quality. The engraving is hard to see and the metal with the engraving feels really thin.

I bought a couple of silver bracelets from this place not too long ago, and I gotta say, I was really disappointed. They seemed nice and shiny when I first got them, but after wearing them for a bit, they started to tarnish and lose their sparkle. I tried cleaning them, but it didn't help at all. It was like I might as well have been wearing some cheap costume jewelry from the bargain store. It's pretty sad that they're asking for so much money for such low-quality stuff. Do yourself a favor and spend your money on jewelry that will actually hold up.

So, I bought this bracelet and it was super cute when I got it, but then the charms just started falling off out of nowhere! Plus, the coating got all tarnished and started coming off, so now it looks super gross and I can't even wear it anymore. Like, what's even the point of having it if it looks like that? Just saying!

I got a bunch of bracelets from this store and gave them as gifts to friends and family. The style and design are awesome and they look amazing when worn. But I've had some problems with the charms because I ended up losing three of them. One time, one of the charms was a gift and when I went to the store for help, they didn't do anything and wouldn't help out. Even though I had a card to track my purchases, they said no to replacing the lost charm. Plus, the wire holding the charms seems weak because my mom's bracelet broke in half and my daughter's dog paw charm fell off right after getting it as a Christmas present. The prices of these bracelets have gone up a lot over time, which makes the lack of quality control even more frustrating. I have a Keith Haring bracelet that I really like, but I'm scared to wear it in case I lose another charm. I hope other customers have better luck with their purchases than I did.

I bought a bracelet with an army charm on it from the store while on vacation, but within a week, the charm fell off and the gold coating tarnished, revealing a brass color. The lady at the store told me the bracelet wouldn't tarnish, but that was obviously untrue. I was really let down by the quality of the product, especially for the price I paid. I won't be buying from this brand again.

I just got this silver bracelet and honestly, I'm a bit disappointed. The quality isn't what it used to be, and it wasn't even that great to begin with. The bracelet was stiff and hard to adjust, and the charms were just okay. The metal felt different, like they switched to a cheaper one. I don't think I'll buy more, you can get better deals on Poshmark, eBay, and Mercari. Once you take the tag off and wear it, it's basically worthless. They talk about positive vibes and being made in the USA, but they tarnish way too easily, it's like they're from the dollar store!