Alex and Ani - Reviews and experiences

I bought 2 bracelets on December 16th with priority shipping and paid $11 for it. I got an email saying the shipment was ready but still haven't received the bracelets. I tried calling but no one picked up. I think using Amazon Prime would be a better option.

I've always had good experiences with this store. The bracelets are really cute and always come on time. I like how they pay attention to little things like the packaging; the drawstring bag and customized gift tags make each order feel special. I've bought these bracelets as gifts for my friends and family, and they always love them. It would be nice to see prices in Canadian dollars and check stock at Canadian stores for easier shopping, but it doesn't change how much I trust the brand. In general, the delivery has been dependable and I'm happy with it.

I bought some bracelets to give as gifts, and I even shelled out extra for fast shipping. But man, was I ever let down when my order didn't even get started until the day it was supposed to show up. It ended up taking an extra 3-4 days, so my gifts were super late. I tried to cancel and get my money back, but it was a pain in the butt. After all that, I totally wish I had just gone somewhere else. I won't be ordering from there again, that's for sure. It was a pricey mistake to learn from.

I got these bracelets, hey, and I was so pumped to wear them. But, like, when they finally showed up, it took forever and one of them wasn't even in the package! I tried calling them so many times but they never picked up. Just awful, hey.