66°North - Reviews and experiences

In my last order, I noticed that the sizes were all over the place. One of the tops fit like a glove, but the other one was way too big. Dealing with returns all the way to Latvia from Canada was a pain and cost me a lot of time and money. On top of that, it looks like my return might have gotten lost during shipping, making me even more frustrated. Because of all these problems, I'm not sure if I want to buy anything from this store again.

So, I bought something from this store and it was super easy. The people working there knew their stuff and were really helpful. But when I tried to return some stuff, it was a bit of a hassle because I don't live close to one of their stores. The return process could have been smoother.

I went into the store all pumped to buy some fancy clothes, but man, it all went downhill from there real fast. The employees made it super tough to get a refund, then to top it off, they sent the money to the wrong account, not mine! And to make matters worse, they're saying there's nothing they can do about it and won't even give me a gift card to make up for it. This is straight-up robbery and deceit, taking advantage of customers and messing with thousands of dollars.

I recently bought a Jokla parka from a store in Scandinavia. I got it in two sizes to make sure it fit right and the ordering process was fast. The free two-day shipping was a nice surprise, and I got the parka quickly. When I needed to return one size, the customer service team replied to me fast. Returning it was easy, but I knew I had to pay for the return shipping because it said so on the website. The refund was quick, and I'm happy with my purchase. I can't wait to wear my new, top-notch jacket!