66°North - Reviews and experiences

I recently bought a shirt and pants set from your store, hoping to get both items in my package. But, turns out only the pants showed up and I found out 3 days later that the shirt was out of stock. They did refund my money, but the whole situation was kinda frustrating, especially 'cause your stuff ain't cheap.

I bought something from this company on January 8, 2024, and they took the money from my account on January 10. But guess what? I still haven't got my parcel. They sent me an email saying it's delayed and should show up in 2-4 days, but it's been longer and still no sign of it. I've emailed their customer service a bunch of times, but no response. I asked for my money back and to cancel my order, but they're acting like they don't see my messages. This whole thing is so frustrating and disappointing, honestly.

I had a really bad experience with my online order. I placed an order and never got it. When I tried to contact customer service, I never heard back. In the end, I had to go through Paypal to get my money back. It was such a hassle and waste of time. After that, I would recommend others to steer clear of this company.

Ignore what you heard, my Vatnajökull jacket showed up super fast in just TWO days, even with the lockdown happening. It fits perfectly, the zippers and materials are top-notch, and the stitching is strong - they really did a great job. Ordering online was a breeze. I found out about them from an Icelandic drone operator who was wearing their cap in an interview.

I ordered a jacket from this company a month ago and I still haven't gotten it. I sent three emails to their customer service but haven't heard back at all. And when I tried to call, no one answered. This has been the worst customer service I've ever dealt with. I definitely wouldn't recommend buying anything from this company.